PRO — Government Transactions & Visa

About The Role

• We are seeking an experienced and hands-on Public Relations Officer (PRO) to manage all government transactions, visa processing, and renewals for our group companies:
• RHK Properties

• My Delivery Services (MDS)

Key Responsibilitiesvisa Processing (End-To-End)

• Personally manage the complete employee visa lifecycle, including:
• Typing and processing MOHRE offer letters
• Payment of labour and insurance fees
• Entry permit applications
• Change of status applications
• Medical fitness applications
• Emirates ID applications
• ILOE insurance registration and payments
• Tawjeeh training coordination and labour contract submission
• Visa stamping procedures
• Health insurance processing
• GPSSA registration for Emirati employees

Mohre & Immigration Administration

• File and remove absconding cases through MOHRE and Immigration
• Generate employee reports through the WPS system
• Process temporary labour cards
• Update company and trade license records within MOHRE
• Maintain labour and immigration compliance

Rta Transactions

• Vehicle ownership certificate processing
• Driving licence renewals
• Mulkiya (vehicle registration) processing and renewals

• Good Conduct And Police Clearance Certificates

• Vehicle and motorcycle colour change registrations

Compliance & Administrative Responsibilities

• Ensure all company licences, establishment cards, permits, and employee visas are renewed before expiry
• Maintain a comprehensive renewals tracker across all group companies
• Process applications directly through government portals
• Minimize reliance on external typing centres and agents
• Maintain accurate records and documentation
• Submit regular status reports on completed and pending transactions

Key Performance Indicators (Kpis)

• 100% on-time renewals of licences, visas, permits, and establishment cards
• Zero avoidable government fines or penalties
• Visa processing completed within agreed service timelines
• Maximum possible completion of transactions in-house
• Zero avoidable application rejections due to errors or omissions
• Accurate and up-to-date renewals tracking
• Timely submission of weekly status reports

Requirementsessential Qualifications & Experience

• Proven hands-on UAE PRO experience with direct responsibility for visa processing and government transactions
• Strong working knowledge of:

• ICP And Immigration

• GDRFA
• RTA
• Dubai Police portals and procedures
• Experience handling:
• Offer letters
• Entry permits
• Change of status
• Medical fitness applications
• Emirates ID processing
• Tawjeeh
• WPS
• ILOE
• GPSSA

• Valid UAE Driving Licence

• Strong English communication skills
• Excellent attention to detail and organizational skills
• Ability to manage multiple company renewals and deadlines simultaneously
• Professional appearance and ability to represent the company with government entities

Preferred Qualifications

• Arabic language skills
• Experience handling multiple entities or group companies

Not Suitable For

• This role is not suitable for candidates whose experience is primarily focused on:
• Business setup consultancy
• Corporate advisory services
• Outsourcing government transactions to typing centres
• Applicants must have direct, hands-on experience personally processing applications through UAE government systems.

Non-Negotiable Requirements

• No licence, visa, establishment card, or permit may lapse
• Zero avoidable government fines
• High accuracy across all applications and submissions
• Strict confidentiality of employee and company information
• If you have proven UAE PRO experience and are confident managing government transactions independently from start to finish, we encourage you to apply.
• Pay: From AED5,000.00 per month