Principal Implementation Specialist, Digital Technologies - UK&I
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Key skills for this role
About the Role
We are seeking a Principal Implementation Specialist to manage full-cycle implementations of the Touch Surgery Ecosystem at major hospital systems. The role requires project management skills, clinical or technology experience in operating rooms, and ability to travel to customer sites.
Key Skills for This Role
Responsibilities
- Project manage multiple concurrent full cycle implementations of Touch Surgery Ecosystem at major hospital systems, ensuring projects are executed on time and within budget
- Engage with clinical and administrative stakeholders and ensure polished communication and collaboration throughout each deployment project with Surgeons, Nurses, OR Managers, Residents, Hospital IT and Biomedical Engineering
- Develop and maintain a deep understanding of the Touch Surgery Ecosystem and build working relationships with internal product and engineering teams to ensure real world client feedback is incorporated into future product development
- Lead Kickoff and Training Presentations for clinical audiences and provide Go Live support in the operating room
- Test and install our hardware solutions in live operating rooms prior to deployment, including network configuration
- Partner with the sales team and project manage and support pre sales activities, including IT, privacy and cybersecurity reviews, leveraging Medtronic’s expert teams when required
- Monitor account health post Go live and create and execute action plans to increase adoption and prevent account risk
Requirements
- Bachelor's degree required
- Previous minimum experience of 4 years working in hospital Operating Rooms/Procedural rooms from either a clinical, technology, consultancy or medical device perspective
- Strong project management skills and experience with project management tools
- Experience with driving the adoption of digital technologies
- Ability to work remotely and productively for an international company spanning multiple time zones across the US and Europe
- Ability to communicate and influence effectively across multiple internal teams and customer departments
- Ability to travel 25 75% of the time, as needed, to customer sites
Full Job Posting
A Day in the Life
- The Digital Technologies Business Unit (DTBU) is implementing cutting edge AI technology, computer vision, and augmented reality in the operating room (OR) to augment surgical coaching, and eventually, performance.
- Our goal is to deliver safer surgery around the world.
- Our Touch SurgeryTM Video solution is an innovative video management and data analytics platform for hospitals that includes the DS1 Computer, our first OR device.
Responsibilities
- Project manage multiple concurrent full cycle implementations of Touch Surgery Ecosystem at major hospital systems, ensuring projects are executed on time and within budget.
- Engage with clinical and administrative stakeholders and ensure polished communication and collaboration throughout each deployment project with Surgeons, Nurses, OR Managers, Residents, Hospital IT and Biomedical Engineering.
- Develop and maintain a deep understanding of the Touch Surgery Ecosystem and build working relationships with internal product and engineering teams to ensure real world client feedback is incorporated into future product development.
- Lead Kickoff and Training Presentations for clinical audiences and provide Go Live support in the operating room.
- Test and install our hardware solutions in live operating rooms prior to deployment, including network configuration.
- Partner with the sales team and project manage and support pre sales activities, including IT, privacy and cybersecurity reviews, leveraging Medtronic’s expert teams when required.
- Monitor account health post Go live and create and execute action plans to increase adoption and prevent account risk.
Required Knowledge and Experience
- Bachelor’s degree required.
- Previous minimum experience of 4 years working in hospital Operating Rooms/Procedural rooms from either a clinical, technology, consultancy or medical device perspective.
- Strong project management skills and experience with project management tools are prioritized.
- Experience with driving the adoption of digital technologies.
- Ability to work remotely and productively for an international company spanning multiple time zones across the US and Europe.
- Ability to communicate and influence effectively across multiple internal teams and customer departments.
- Ability to travel 25 75% of the time, as needed, to customer sites.
Preferred Qualifications
- Experience with Healthcare IT is preferred, including network configuration and live streaming technologies.
- Some technical proficiency is required to understand our products and conduct the required testing with integrated surgical video systems.
Benefits & Compensation
- Medtronic offers a competitive Salary and flexible Benefits Package.
- Pay range: United Kingdom: 62,400.00 GBP 93,600.00 GBP.
- This position is eligible for a short term incentive called the Medtronic Incentive Plan (MIP).
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