Performance Analyst
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Key skills for this role
About the Role
Keolis-MHI is seeking a Performance Analyst to support accurate performance data and analysis across departments in Abu Dhabi. The role involves tracking KPIs, preparing reports, and coordinating with teams.
Key Skills for This Role
Responsibilities
- Contribute to the implementation of company wide performance frameworks and KPI methodologies
- Support performance insight reporting to inform continuous improvement and strategic decision making
- Monitor key performance trends and emerging data risks
- Support the Business Intelligence team in deploying the BI roadmap and strategy
- Support performance monitoring against KPIs tied to contractual penalties and incentives
- Ensure accuracy, transparency, and defensibility of all performance data submitted for attribution processes
- Coordinate closely with department heads and data owners to ensure accuracy of reported metrics
- Respond to internal and client performance queries
- Ensure timely preparation, validation, and submission of monthly performance reports
- Support operational performance reporting including punctuality, availability, service delivery, and operational compliance KPIs
- Support management of asset performance metrics in collaboration with Engineering & Maintenance
- Support management of performance data for Support Functions
Requirements
- Bachelor's degree in Engineering, Data Analytics, or related field
- Minimum 1 2 years of experience in performance reporting, business analysis, or operational reporting
- Proven experience delivering high quality performance reports and coordinating KPI submissions
- Experience working with KPIs and performance metrics
- Familiarity with reporting platforms (Excel, PowerPoint, Power BI)
- Strong ability to work collaboratively with various business units
- Fluent in English
Full Job Posting
Overview
- The Performance Analyst supports the delivery of accurate, consistent, and actionable performance data and analysis across all departments of Keolis MHI.
Key Responsibilities
- Contribute to the implementation of company wide performance frameworks and KPI methodologies.
- Support performance insight reporting to inform continuous improvement and strategic decision making.
- Monitor key performance trends and emerging data risks to support strategic and effective decision making.
- Support the Business Intelligence team in deploying the Business Intelligence roadmap and strategy.
- Support the performance monitoring against KPIs tied to contractual penalties and incentives under the O&M Agreement.
- Ensure accuracy, transparency, and defensibility of all performance data submitted for attribution processes.
- Coordinate closely with department heads and data owners to ensure the accuracy of reported metrics.
- Respond to internal and client performance queries in coordination with the Performance Manager.
- Ensure timely preparation, validation, and submission of monthly performance reports in compliance with client and contractual expectations.
- Support operational performance reporting, including punctuality, availability, service delivery, and operational compliance KPIs.
- Support the management of asset performance metrics in collaboration with Engineering & Maintenance, including asset availability, reliability, maintenance backlog, and system failures.
- Support the management of performance data for Support Functions.
Educational Qualifications
- Bachelor's degree in Engineering, Data Analytics, or related field
- Minimum 1–2 years of experience in performance reporting, business analysis, or operational reporting
- Proven experience delivering high quality performance reports and coordinating KPI submissions
- Experience working with KPIs and performance metrics
- Familiarity with reporting platforms (Excel, PowerPoint, Power BI)
- Strong ability to work collaboratively with Operations, Engineering, HR, Finance, and QHSE teams
- Fluent in English
- Proficient in Microsoft Office Suite
- Familiarity with Power BI and/or data reporting systems is preferred
Location
- Dubai, AE
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