People Operations Officer
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Key skills for this role
About the Role
Sephora is looking for a People Operations Officer to support the People team in HR operations, systems, and employee lifecycle management. You will handle employee records, HR systems, payroll inputs, and compliance.
Key Skills for This Role
Responsibilities
- Maintain and update employee records and files, ensuring accuracy and confidentiality
- Prepare, manage and record all employment related documents
- Support the onboarding and offboarding processes
- Enter and update data in Sephora & LVMH HR systems (e.g., HRIS, payroll systems)
- Generate reports for HR metrics and analysis
- Contribute to payroll inputs, ensuring accuracy and timeliness
- Address employee queries related to payroll, benefits, and leave management
- Support benefits administration, such as enrollments, changes, claims
- Act as a first point of contact for employees on HR operational matters
- Ensure compliance with local labor laws and regulations
Requirements
- Bachelor’s degree in Human Resources, Business, or equivalent working experience
- Minimum 5 years of experience in HR in an international organization
- Familiarity with HR systems and software (e.g., HRIS, payroll systems)
- Strong understanding of HR processes and labor laws
- Ability to handle confidential information with integrity
- Ability to manage data with strong attention to details
- Ability to work closely and successfully with others to deliver results
- Ability to handle multiple assignments/projects simultaneously and meet tight deadlines
- Self motivated, proactive, and result oriented
Full Job Posting
Position Purpose
- As People Operations Officer, you support the People team in ensuring the efficient execution of HR operations processes and systems.
- You deliver high quality administrative and operational support across the entire employee lifecycle, ensuring compliance, and enhancing the employee experience.
People Operations and Administration
- Maintain and update employee records and files, ensuring accuracy and confidentiality.
- Prepare, manage and record all employment related documents.
- Support the onboarding and offboarding processes, ensuring smooth transitions after entering employee status changes (e.g. transfers, promotions).
HR Systems
- Enter and update data in Sephora & LVMH HR systems (e.g., HRIS, payroll systems).
- Coordinate with appropriate stakeholders to ensure data replication in all related HRIS systems.
- Generate reports for HR metrics and analysis.
- Assist in the enhancement and troubleshooting of HR system tools and processes.
HR Policies & Processes
- Identify and suggest improvements to streamline HR operations and increase efficiency.
- Collaborate with the People team to implement best practices in HR operations.
Payroll and Benefits
- Contribute to payroll inputs, ensuring accuracy and timeliness.
- Address employee queries related to payroll, benefits, and leave management.
- Support benefits administration, such as enrollments, changes, claims.
Employee Support and Engagement
- Act as a first point of contact for employees on HR operational matters.
- Address and resolve basic employee queries or escalate complex issues to the People Operations Manager.
Compliance
- Ensure compliance with local labor laws and regulations.
- Support audits by preparing necessary documentation and records.
Ad hoc Projects & Support
- Support ad hoc People Operations projects and initiatives to improve process efficiency, data accuracy, and service delivery, including participation in system testing, tool implementation, and continuous improvement activities.
Qualifications
- Bachelor’s degree in Human Resources, Business, or equivalent working experience
- Minimum 5 years of experience in HR in an international organization
- Familiarity with HR systems and software (e.g., HRIS, payroll systems)
- Strong understanding of HR processes and labor laws
- Ability to handle confidential information with integrity
- Ability to manage data with a strong attention to details
- Ability to work closely and successfully with others to deliver results
- Ability to handle multiple assignments/projects simultaneously and meet tight deadlines
- Self motivated, proactive going beyond the call of duty, and result oriented
What You Will Find
- Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
- Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
- Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference
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