People Operations Associate
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Key skills for this role
About the Role
Tamara, a leading fintech platform, is seeking a People Operations Associate in Dubai to manage HR operations including onboarding, visa processing, benefits administration, and compliance.
Key Skills for This Role
Responsibilities
- Manage end to end onboarding including collecting hiring documents, coordinating IT setup, and scheduling orientation
- Serve as the HR help desk, responding to inquiries within 24 hours
- Drive end to end Golden Visa applications for employees and dependents
- Manage medical insurance enrolments, claims, deletions, and reconcile monthly invoices
- Keep HR policies current with UAE labour law and DIFC/Free Zone updates
Requirements
- Bachelor’s degree in HR, Business Administration, or related field
- 2 3 years in an HR operations or People Associate role within the UAE
- Solid grasp of UAE Labour Law, free zone regulations, and visa processes
- Solid Experience in Payroll is highly desirable
- Proficient with HRIS platforms and MS Office/Google Workspace
- Clear, empathetic written & verbal communication (English a must; Arabic a plus)
Full Job Posting
About Us
- Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer centric financial super app on earth.
- The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.
- Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others.
Your Responsibilities
- End to end onboarding management
- Maintain E files of all employees compliant with the internal policy.
- Collect hiring documents, coordinate IT setup, and schedule orientation.
- Liaise with UAE PRO on entry visas, work permits, and Emirates ID issuance.
- Prepare employee files in line with GDPR and local data privacy rules.
- Serve as the HR help desk, responding to inquiries within 24 hours.
- Issue HR letters, salary certificates, NOCs, and add dependents to visas.
- Drive end to end Golden Visa applications for employees and dependents.
- Monitor visa/EID/contract expiries, ensuring 100% timely renewals.
- Manage medical insurance enrolments, claims, deletions; reconcile monthly invoices.
- Recommend benefit enhancements based on employee feedback.
- Collect assets, deactivate system access, and complete visa cancellations.
Your Expertise
- Bachelor’s degree in HR, Business Administration, or related field.
- 2 3 years in an HR operations or People Associate role within the UAE.
- Solid grasp of UAE Labour Law, free zone regulations, and visa processes.
- Solid Experience in Payroll is highly desirable.
- Proficient with HRIS platforms (e.g., HiBob, SuccessFactors, BambooHR, Zoho people) and MS Office/Google Workspace.
- Exceptional attention to detail and organisational skills.
- Clear, empathetic written & verbal communication (English a must; Arabic a plus).
- Service oriented mindset with the ability to juggle multiple priorities.
- Familiarity with Golden Visa procedures and payroll coordination is highly desirable.
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