People & Culture Coordinator
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Key skills for this role
About the Role
Fairmont Southampton seeks a People & Culture Coordinator to support recruitment, onboarding, training, employee engagement, and administration. The role requires 1+ year HR experience, HR certification, and strong organizational skills.
Key Skills for This Role
Responsibilities
- Assist with full cycle recruitment processes including posting roles, screening applicants, scheduling interviews, and coordinating pre employment requirements
- Prepare onboarding materials, welcome documentation, and first day orientation coordination
- Support Learning & Development leadership with scheduling, organizing, and tracking training programs
- Provide administrative support to the P&C team, maintain accurate colleague files, HRIS data entry, and personnel documentation
- Support payroll documentation, employee status changes, and colleague communication updates
- Assist with implementation of colleague engagement activities, recognition programs, and culture building initiatives
- Help coordinate colleague events, social committees, appreciation activities, and wellness programs
- Act as a friendly, professional point of contact for colleague inquiries and support needs
- Assist with coordinating performance review cycles, talent discussions, and documentation tracking
- Support coordination and administration of colleague housing, including check ins, check outs, and inspections
Requirements
- Minimum 1+ year of experience in Human Resources, Talent & Culture, or administrative support, preferably in luxury hospitality or high service environment
- HR Certification (or progress toward an HR qualification) required
- Strong administrative, organizational, and multitasking abilities
- Excellent communication and interpersonal skills with a caring, guest service mindset
- Ability to work independently and collaboratively across multiple teams
- Proficiency with MS Office Suite; experience with HRIS systems is an asset
- Ability to maintain strict confidentiality and handle sensitive information professionally
- Strong organizational skills with ability to coordinate logistics and manage multiple priorities
- Keen attention to detail and ability to maintain high standards
- Flexibility to work standard office hours with occasional extended hours for events
Full Job Posting
Company Description
- Fairmont Hotels & Resorts operates 90 properties in 30 countries.
- Fairmont Southampton is Bermuda's largest resort with 593 rooms, nine restaurants, spa, golf course, and beach club.
- Culture emphasizes respect, teamwork, and professionalism.
About the Role
- The People & Culture Coordinator is an essential member of the resort’s P&C team, reporting to the Assistant Director, People & Culture.
- Supports all aspects of the hotel’s People & Culture strategy including recruitment, onboarding, training, employee engagement, administration, and colleague lifecycle support.
What You Will Be Doing
- Assist with full cycle recruitment processes including posting roles, screening applicants, scheduling interviews, and coordinating pre employment requirements.
- Prepare onboarding materials, welcome documentation, and first day orientation coordination.
- Support Learning & Development leadership with scheduling, organizing, and tracking training programs.
- Provide administrative support to the P&C team, maintain accurate colleague files, HRIS data entry, and personnel documentation.
- Support payroll documentation, employee status changes, and colleague communication updates.
- Assist with implementation of colleague engagement activities, recognition programs, and culture building initiatives.
- Help coordinate colleague events, social committees, appreciation activities, and wellness programs.
- Act as a friendly, professional point of contact for colleague inquiries and support needs.
- Assist with coordinating performance review cycles, talent discussions, and documentation tracking.
- Support coordination and administration of colleague housing, including check ins, check outs, and inspections.
Qualifications
- Minimum 1+ year of experience in Human Resources, Talent & Culture, or administrative support, preferably in luxury hospitality or high service environment.
- HR Certification (or progress toward an HR qualification) required.
- Strong administrative, organizational, and multitasking abilities.
- Excellent communication and interpersonal skills with a caring, guest service mindset.
- Ability to work independently and collaboratively across multiple teams.
- Proficiency with MS Office Suite; experience with HRIS systems is an asset.
- Ability to maintain strict confidentiality and handle sensitive information professionally.
- Strong organizational skills with ability to coordinate logistics and manage multiple priorities.
- Keen attention to detail and ability to maintain high standards.
- Flexibility to work standard office hours with occasional extended hours for hiring events, colleague activities, or operational needs.
Employee Benefits
- Complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties.
- Special dining and wellness discounts.
- Opportunities for growth, development, mentorship, and international mobility.
- Health insurance, retirement savings plans, and comprehensive wellness programs.
- Worldwide travel discounts and preferred rates across the Accor portfolio.
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