PDR Technician
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Key skills for this role
About the Role
The PDR Technician is responsible for performing high-quality Paintless Dent Repair on vehicles, preserving original paint finish, and restoring vehicles to manufacturer standards.
Key Skills for This Role
Responsibilities
- Perform Paintless Dent Removal on vehicle panels using approved techniques
- Maintain original factory paint finish and restore panels to manufacturer standards
- Inspect completed repairs to ensure compliance with quality expectations
- Coordinate with Service Advisors and Workshop Management regarding repair decisions and job status
- Maintain tools and equipment in good operating condition
- Use Personal Protective Equipment (PPE) and maintain a safe working environment
Requirements
- 2–5 years’ experience in PDR or auto body repair
- Strong understanding of vehicle body structures
- Skilled in using PDR tools and techniques
- Good attention to detail
- Ability to work under pressure and meet deadlines
Full Job Posting
Role Description
- The PDR Technician is responsible for carrying out high quality Paintless Dent Repair on vehicles, including minor dents, dings, and panel waviness, using approved PDR techniques.
- The role ensures preservation of the original factory paint finish, restores vehicles to manufacturer standards, and delivers repairs within agreed timelines while maintaining the highest levels of quality, safety, and customer satisfaction.
Key Tasks
- Exercise extreme care for customer vehicles, utilizing supplied protective coverings to avoid damage.
- Assist service advisor for assessing damage and determine if PDR is feasible.
- Use protective material/tools before starting repair job to avoid any change of damage to vehicle during repair process.
- Perform the assigned repair Paintless Dent Removal (PDR) on vehicle panels using paintless dent removal techniques, without damaging the painting of the vehicle.
- Ensure clock timing (on/off jobs – time punching) is accurate, and that the actual work performed is accurately recorded on the RO and/or entered in the DMS system.
- Operate specialized PDR tools such as rods and glue pulling systems with precision and care.
- Maintain original factory paint finish and restore panels to manufacturer standards.
- Inspect completed repairs to ensure compliance with quality expectations and company standards.
- Coordinate closely with Service Advisors and Workshop Management regarding repair decisions, job status, and estimated completion times.
- Proactively communicate with the service advisor about any potential delays or changes to promised delivery times.
- Support fast turnaround times for minor repairs while maintaining quality standards.
- Maintain tools and equipment neatly and in good operating condition.
Additional Responsibilities
- Act on feedback from Team Leaders and Quality Controllers, addressing any repeat repairs (comebacks) and implementing corrective actions.
- Dispose of waste materials in accordance with company policies and government regulations.
- Actively participate in toolbox talks and continuous improvement initiatives.
- Make effective and efficient use of tools, special tools, and workshop consumables.
- Maintain a safe, clean, and organized working environment at all times.
- Use Personal Protective Equipment (PPE) as required and immediately report unsafe conditions or practices.
- Comply with all company, manufacturer, health, safety, quality, security, and environmental policies and procedures.
- Contribute ideas and support initiatives aimed at reducing non value added activities, improving workshop culture, and enhancing profitability.
Knowledge, Qualifications & Skills required
- 2–5 years’ experience in PDR or auto body repair
- Strong understanding of vehicle body structures
- Skilled in using PDR tools and techniques
- Good attention to detail
- Ability to work under pressure and meet deadlines
Work Location
- In person
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