PBX - Telephone Operator
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Key skills for this role
About the Role
Grand Hyatt Deer Valley is seeking a PBX Telephone Operator to handle incoming calls with a pleasant attitude and excellent phone demeanor. The role requires good typing skills and the ability to work a flexible schedule including weekends and holidays.
Key Skills for This Role
Responsibilities
- Answer incoming calls to the resort
- Answer questions relating to the hotel
- Handle a high volume of calls
Requirements
- A true desire to satisfy the needs of others in a fast paced environment
- Refined verbal communication skills
- Ability to sit for long periods of time
- Must be able to work a flexible schedule, including weekends and holidays
- Proficient in basic computer skills
- Customer service experience preferred
Full Job Posting
Summary
- The PBX Phone operator is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor.
- The PBX Telephone Operator must work well handling a high volume of calls.
- The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel.
Why Work at Hyatt?
- Free room Nights, Discounted and friends & Family room rates
- Medical, Dental and vision insurance with only 30 day waiting period
- 401K with company Match
- Free employee meal during shift
- Generous paid time off
- Tuition reimbursement
- Employee stock purchase plan
- Discounted Ski Passes
- Excellent training, professional development and more
Qualifications
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal communication skills
- Ability to sit for long periods of time
- Must be able to work a flexible schedule, including weekends and holidays
- Proficient in basic computer skills
- Customer service experience preferred
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