Spa Reception Host (Russian Speaker)
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Key skills for this role
About the Role
Grand Hyatt Abu Dhabi seeks a Spa Reception Host to create a welcoming first impression for guests. Responsibilities include managing reservations, coordinating with therapists, and ensuring a seamless spa experience.
Key Skills for This Role
Responsibilities
- Welcome guests with warmth, empathy and professionalism
- Manage spa reservations, enquiries and guest preferences
- Share information about treatments, services and facilities
- Coordinate closely with therapists and other hotel teams
- Maintain an organised, calm and inviting reception area
- Support retail recommendations and spa administration
- Help turn every guest encounter into a meaningful experience
Requirements
- Russian language proficiency
- Previous experience in a spa, hotel reception or guest facing role
- Excellent communication and customer service skills
- Strong organisation and attention to detail
- Confident using booking systems and handling guest enquiries
- Flexible to work shifts, weekends and public holidays
- A caring, positive and professional approach
Full Job Posting
Summary
- Join us as a Spa Reception Host at Grand Hyatt Abu Dhabi Hotel & Residences.
- Create a warm and welcoming first impression for every guest with genuine care and attention to detail.
You will
- Welcome guests with warmth, empathy and professionalism.
- Manage spa reservations, enquiries and guest preferences.
- Share information about treatments, services and facilities.
- Coordinate closely with therapists and other hotel teams.
- Maintain an organised, calm and inviting reception area.
- Support retail recommendations and spa administration.
- Help turn every guest encounter into a meaningful experience.
Required Qualifications
- Russian language proficiency.
- Previous experience in a spa, hotel reception or guest facing role.
- Excellent communication and customer service skills.
- Strong organisation and attention to detail.
- Confident using booking systems and handling guest enquiries.
- Flexible to work shifts, weekends and public holidays.
- A caring, positive and professional approach.
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