Partnerships Manager
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Key skills for this role
About the Role
Dialogue is hiring a Partnerships Manager to drive net new ARR through outbound prospecting and manage existing partner relationships. The role requires 5+ years in partnerships, enterprise SaaS sales, or business development, with a proven track record of closing new business.
Key Skills for This Role
Responsibilities
- Identify, prospect, and close new carrier and specialty partner opportunities across Canadian and international markets
- Build and execute outbound prospecting strategies across multiple channels
- Lead the full sales cycle from initial discovery through to negotiation and signed agreement
- Maintain accurate pipeline management and forecasting in Salesforce
- Own and manage relationships within an assigned portfolio of carrier and specialty partners
- Identify and close cross sell, upsell, and co sell opportunities within existing accounts
- Lead Quarterly Business Reviews (QBRs) to review performance and identify growth opportunities
- Develop joint go to market plans with strategic partners
- Monitor partner health and proactively manage retention risk
- Prepare and present Quarterly Partner Strategy Reviews (PSRs) for leadership
- Work closely with Sales, Strategy, Product, and Operations to maximize partner value
- Bring partner and market feedback to Product to inform roadmap decisions
Requirements
- 5+ years of experience in partnerships, enterprise SaaS sales, business development, or strategic account management, with demonstrated quota attainment
- Proven track record of sourcing and closing new business in complex, multi stakeholder environments
- Experience managing global or international partners (strong asset)
- Knowledge of the Canadian or global group benefits and employee wellbeing space (CEBS certification is a bonus)
- Strong outbound and prospecting skills, with comfort building pipeline from scratch
- Excellent commercial instincts and negotiation skills
- Strong communication and executive presence
- Proficiency in Salesforce
- Fluency in English
Full Job Posting
Your role as Partnerships Manager
- The Partnerships Manager is a quota carrying, hybrid hunter and account growth role responsible for both expanding Dialogue’s existing partner portfolio and bringing new strategic partners into the ecosystem.
- This role will drive net new ARR through targeted outbound prospecting and disciplined business development, while also deepening engagement, retention, and expansion revenue across a portfolio of insurance carriers and specialty partners.
- This role combines a true sales mentality with the strategic discipline required to manage long term enterprise relationships.
What you'll be doing
- Identify, prospect, and close new carrier and specialty partner opportunities across Canadian and international markets
- Build and execute outbound prospecting strategies across multiple channels, including email, LinkedIn, events, referrals, and warm introductions
- Lead the full sales cycle from initial discovery through to negotiation and signed agreement
- Maintain accurate pipeline management and forecasting in Salesforce, ensuring weekly updates against quota
- Partner with Marketing, Product, and Legal to support complex enterprise deal execution
- Represent the company at industry events, conferences, and partner forums to generate new business opportunities
- Own and manage relationships within an assigned portfolio of carrier and specialty partners
- Identify and close cross sell, upsell, and co sell opportunities within existing accounts
- Lead Quarterly Business Reviews (QBRs) to review performance, align on priorities, and identify growth opportunities
- Develop joint go to market plans with strategic partners and ensure execution against shared objectives
- Monitor partner health and proactively manage retention risk
- Prepare and present Quarterly Partner Strategy Reviews (PSRs) for leadership
We'd love to hear from you if you have
- 5+ years of experience in partnerships, enterprise SaaS sales, business development, or strategic account management, with demonstrated quota attainment
- A proven track record of sourcing and closing new business in complex, multi stakeholder environments
- Experience managing global or international partners (a strong asset)
- Knowledge of the Canadian or global group benefits and employee wellbeing space (CEBS certification is a bonus)
- Strong outbound and prospecting skills, with comfort building pipeline from scratch
- Excellent commercial instincts and negotiation skills, with the ability to structure mutually beneficial deals
- Strong communication and executive presence, with the ability to engage and influence senior stakeholders
- Proficiency in Salesforce; experience with Salesloft, LinkedIn Sales Navigator, or similar tools is an asset
- Familiarity with sales methodologies such as MEDDICC, Challenger, or SPIN is an asset
- A proactive, structured, and strategic mindset with a strong bias for action
- Fluency in English; French or additional languages are an asset
At Dialogue, your well being is our priority
- Access to the Dialogue app and virtual mental health support for you and your family
- Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
- 4 weeks vacation, 9 wellness days, and 1 volunteer day
- Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
- Work abroad up to 4 weeks/year
- Incentive plans, referral bonuses & RRSP matching
- Learning via Coursera, external training budget & mentorship
- Optional parental leave top up
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