Outbound Operations Administrator
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Key skills for this role
About the Role
Kingston Stanley is looking for an experienced Outbound Operations Administrator to manage end-to-end outbound order flow for Wholesale and Franchise customers across the MENA region.
Key Skills for This Role
Responsibilities
- Manage end to end outbound order flow for Wholesale and Franchise customers across the MENA region
- Coordinate with Warehouse, Sales, Marketing, Finance, and customers to ensure accurate and timely deliveries
- Monitor stock availability, seasonal autobook requirements, and order commitments
- Track billing values and support accurate order processing
- Create and maintain Excel trackers, reports, and operational updates
- Analyse order data and identify potential issues or process improvements
- Work with ERP systems to manage customer orders and inventory information
- Resolve order discrepancies and delivery challenges proactively
Requirements
- Minimum 5 years of experience in outbound operations, order management, customer fulfilment, supply chain operations, or logistics coordination
- Strong Microsoft Excel skills with experience managing trackers, reporting, and analysing large datasets
- Experience within retail, fashion, sportswear, FMCG, or consumer goods environments preferred
- Good understanding of ERP systems and order processing workflows
- Excellent communication skills with a professional and approachable personality
- Strong attention to detail and ability to manage multiple priorities in a fast paced environment
- Proactive, curious, and solutions oriented mindset
Full Job Posting
Job Overview
- We are looking for an experienced Outbound Operations Administrator to join a global company in Dubai.
Key Responsibilities
- Manage end to end outbound order flow for Wholesale and Franchise customers across the MENA region.
- Coordinate with Warehouse, Sales, Marketing, Finance, and customers to ensure accurate and timely deliveries.
- Monitor stock availability, seasonal autobook requirements, and order commitments.
- Track billing values and support accurate order processing.
- Create and maintain Excel trackers, reports, and operational updates.
- Analyse order data and identify potential issues or process improvements.
- Work with ERP systems to manage customer orders and inventory information.
- Resolve order discrepancies and delivery challenges proactively.
Requirements
- Minimum 5 years of experience in outbound operations, order management, customer fulfilment, supply chain operations, or logistics coordination.
- Strong Microsoft Excel skills with experience managing trackers, reporting, and analysing large datasets.
- Experience within retail, fashion, sportswear, FMCG, or consumer goods environments preferred.
- Good understanding of ERP systems and order processing workflows.
- Excellent communication skills with a professional and approachable personality.
- Strong attention to detail and ability to manage multiple priorities in a fast paced environment.
- A proactive, curious, and solutions oriented mindset with the ability to grow within the business.
Salary
- AED 10k 12k plus standard benefits
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