Operations Supervisor

About CEVA Logistics

Role Overview

Schedule

• The scheduled shift is 4:30 p.m. to 1:30 a.m.
• The role includes a flexible schedule outside normal business hours and an after-hours on-call rotation.

Operational Responsibilities

• Supervise departmental activities, staff performance, meetings, training, and work assignments.
• Review shipment documents for accuracy and compliance with federal and foreign regulations.
• Compute duties, tariffs, price conversions, weights, and volumes for merchandise.
• Coordinate with customs officials to release freight and resolve delays.
• Establish and monitor policies and service standards for customs clearance operations.

Client and Process Oversight

• Identify concerns in client import and export processes through audits, performance monitoring, and client reviews.
• Communicate operational progress and problems to the operations manager.
• Participate in or supervise projects related to the assigned area.

Education and Experience

• A high school diploma or GED and at least four years of related experience are required.
• At least one year of supervisory experience is required.
• A bachelor’s degree in a related business, logistics, transportation, finance, or supply chain discipline is preferred.
• Three years of industry experience is preferred.

Required Knowledge and Skills

• Working knowledge of ITAR, import brokerage, export compliance, hazmat regulations, and recordkeeping.
• Intermediate proficiency with Microsoft Office, internet, web-based, and job-specific software applications.
• Ability to analyze problems, present alternatives, implement solutions, interpret regulations, and write business documents.

Benefits

• Benefits include paid time off, 401(k) with company match, health insurance, life insurance, disability coverage, employee assistance, voluntary insurance plans, holidays, and tuition reimbursement.