Operations Staff (SUW)
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Key skills for this role
Role Overview
Operations Staff support shipment handling, processing, and movement across service centres, hubs, processing units, and warehouses.
The role supports shipment accuracy, productivity, safety, quality, compliance, and service commitments.
Key Skills for This Role
Full Job Posting
Position Overview
Operations Staff support shipment handling, processing, and movement across service centres, hubs, processing units, and warehouses.
The role supports shipment accuracy, productivity, safety, quality, compliance, and service commitments.
Shipment Processing
- Receive, segregate, sort, and process inbound and outbound shipments.
- Perform scanning, bagging, tagging, and labelling activities.
- Support safe loading and unloading of shipments.
- Assist with reconciliation and manifest verification.
Documentation and Operational Support
- Perform basic data entry and shipment updates using approved systems.
- Verify labels, manifests, and operational documentation.
- Report discrepancies and maintain accurate operational records.
- Support shift in-charges, peak-volume operations, and contingency requirements.
Safety and Workplace Conduct
- Follow standard operating procedures and safety, security, and quality standards.
- Handle customer shipments carefully and use personal protective equipment where applicable.
- Maintain punctuality, hygiene, grooming, uniform, identity card, and professional conduct.
- Work collaboratively and participate in briefings, safety meetings, and training.
Qualifications and Experience
- Minimum 10th Standard pass.
- Fresher or up to 2 years of relevant experience in logistics, warehousing, courier, manufacturing, retail operations, or similar environments.
- Higher educational qualifications are an added advantage.
Eligibility Requirements
- Physically fit for standing, walking, lifting, and moving shipments throughout the shift.
- Willingness to work rotational shifts, weekends, and public holidays.
- Basic English reading, computer, handheld scanner, or mobile application skills.
- Positive attitude, willingness to learn, and ability to work in a team.
Location and Travel
- The role may be based at a branch, service centre, hub, warehouse, or processing unit.
- The description states that the location is location agnostic and lists 25% travel.
Employee Offering
- The employer describes competitive pay, performance-linked rewards, learning opportunities, benefits, and global career paths.
- The company highlights medical coverage, time off, coaching, and access to opportunities across the DHL Group.
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