Operations Manager – Warehouse & Logistics
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Key skills for this role
About the Role
Ingram Micro seeks an Operations Manager to lead end-to-end warehouse and logistics operations in Dubai. The role involves managing inbound/outbound/inventory, driving continuous improvement, managing budgets, and collaborating with cross-functional teams to ensure reliable delivery across the Middle East.
Key Skills for This Role
Responsibilities
- Lead day to day warehouse and logistics operations—inbound, outbound, and inventory—ensuring safety, compliance, and service excellence across the site.
- Lead, coach, and develop a diverse operations team, including supervisors and frontline associates, building capability and a culture of accountability and continuous development.
- Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies to enhance productivity, reduce waste, and deliver measurable operational gains.
- Manage operating and capital budgets with a focus on cost efficiency, identifying opportunities to improve ROI and support long term financial performance.
- Collaborate with Finance, Sales, Procurement, and Customer Service to align operations with broader business objectives and ensure seamless delivery outcomes.
- Manage third party logistics (3PL) providers and external partners, ensuring service delivery meets agreed SLAs and operational standards.
- Leverage Warehouse Management Systems (WMS), ERP tools, and data reporting to drive operational visibility, decision making, and performance tracking.
Requirements
- Approximately 8 years of experience leading warehouse and logistics operations, ideally in a multinational or regional distribution environment.
- Proven track record of leading large, diverse operations teams including supervisors and frontline staff.
- Demonstrated success managing 3PL relationships, inventory governance, and compliance within a regulated, fast paced environment.
- Proficiency with WMS, ERP systems, and digital productivity tools.
- Bachelor's degree in Supply Chain, Logistics, Business, or related field.
- MBA, CSCP, or equivalent professional certification is a strong advantage.
Full Job Posting
Who We Are
- We are Ingram Micro—a people first technology partner reaching nearly 90% of the world's population, with operations in 57 countries and approximately 24,000 associates.
- Our Operations team in the UAE is at the heart of Ingram Micro's ability to deliver on its promise to partners and customers across the region.
What You'll Do
- Lead day to day warehouse and logistics operations—inbound, outbound, and inventory—ensuring safety, compliance, and service excellence across the site.
- Lead, coach, and develop a diverse operations team, including supervisors and frontline associates, building capability and a culture of accountability and continuous development.
- Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies to enhance productivity, reduce waste, and deliver measurable operational gains.
- Manage operating and capital budgets with a focus on cost efficiency, identifying opportunities to improve ROI and support long term financial performance.
- Collaborate with Finance, Sales, Procurement, and Customer Service to align operations with broader business objectives and ensure seamless delivery outcomes.
- Manage third party logistics (3PL) providers and external partners, ensuring service delivery meets agreed SLAs and operational standards.
- Leverage Warehouse Management Systems (WMS), ERP tools, and data reporting to drive operational visibility, decision making, and performance tracking.
What You Bring To The Role
- Relevant industry experience: Approximately 8 years of experience leading warehouse and logistics operations, ideally in a multinational or regional distribution environment.
- Leadership experience: A proven track record of leading large, diverse operations teams—including supervisors and frontline staff—through periods of growth and change.
- Role specific experience: Demonstrated success managing 3PL relationships, inventory governance, and compliance within a regulated, fast paced environment.
- Technical skills: Proficiency with WMS, ERP systems, and digital productivity tools; comfort working with data and reporting platforms to inform decisions.
- Education: A bachelor's degree in Supply Chain, Logistics, Business, or a related field. An MBA, CSCP, or equivalent professional certification is a strong advantage.
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