Operations Controller - Service based Company
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
Role Overview
Ensure Aroma Division activities from sales confirmation and LPO or contract processing through service scheduling, invoicing, collections, and renewals are completed correctly and on time.
Key Skills for This Role
Full Job Posting
Role Overview
Ensure Aroma Division activities from sales confirmation and LPO or contract processing through service scheduling, invoicing, collections, and renewals are completed correctly and on time.
Key Responsibilities
- Coordinate between sales, service, accounts, and inventory teams.
- Track quotations, customer approvals, LPOs, contracts, and required documents.
- Schedule confirmed jobs and monitor installation, trial, refill, preventive maintenance, and complaint activities.
- Ensure invoices are raised after service or installation and follow up on customer receivables.
- Monitor overdue payments and escalate delays to management.
- Track stock, machine allocation, fragrance consumption, machine recovery, renewals, cancellations, and approvals.
- Maintain a customer and pending-activity tracker and verify compliance with SOPs and timelines.
- Conduct operational review meetings, follow up on action points, identify process gaps, and submit reports.
Key Reports
Pending LPO and contract report.
Service and installation schedule.
Pending service and complaint report.
Invoice status report.
Receivables and ageing report.
Contract renewal and cancellation report.
Machine deployment and recovery report.
Inventory and fragrance consumption report.
Department-wise pending action report.
Requirements
- Bachelor’s degree in Business Administration, Operations, Commerce, or a related field.
- Minimum 3–5 years of experience in operations coordination or business operations.
- Strong follow-up, reporting, and problem-solving skills.
- Good understanding of invoicing, receivables, LPOs, contracts, inventory, and service scheduling.
- Advanced Excel knowledge and experience with ERP or CRM systems.
- Ability to be firm, organized, deadline-oriented, and capable of escalating deviations.
- Experience in facility management, scent marketing, service contracts, or B2B operations is preferred.
Key Performance Indicators
Services and installations are completed as scheduled.
Invoices are raised without delay and receivables are collected within agreed credit periods.
Overdue payments are reduced and LPOs and contracts are completed before job execution.
Complaints, renewals, machine recoveries, and operational reports are handled accurately and on time.
Compensation
- Pay is AED 3,000–AED 5,000 per month.
Workplace
- Work location is in person.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at CORAL PERFUMES INDUSTRY LLC
Operations Coordinator
, UAE
The employer is seeking an Operations Coordinator to manage daily coordination across sales, technical service, accounts, inventory, and customers. The role covers service scheduling, documentation, collections, renewals
SALES OFFICER - B2B SALES
, UAE
A perfume products company is seeking a Sales Officer to develop B2B customers and sales opportunities across the UAE. The role involves customer visits, quotations, order conversion, account development, and achieving s
Customer Support Executive - Ecommerce
, UAE
The employer is seeking a customer support professional for ecommerce operations. The role handles multichannel enquiries, orders, delivery issues, complaints, returns, refunds, and customer records while coordinating wi
Retail Sales Associate in our branch in Oman
, UAE
CORAL PERFUMES INDUSTRY LLC is seeking a Retail Sales Associate to assist customers, recommend products, achieve store targets, and support accurate stock, billing, and inventory operations. The role involves in-person s
Admin cum Accounts for a Service Group
, UAE
The employer is seeking an accounts and administration professional to manage invoicing, receivables, reconciliations, records, vendor coordination, and office support for a service group. The role requires accurate fina
Video Editor
, UAE
Coral Perfumes Industry LLC is seeking a Video Editor to create short-form, product, promotional, and campaign videos for social and advertising platforms. Candidates need two to four years of experience, strong Adobe Pr
Operations Executive - Service based Company
, UAE
Coral Aroma is seeking a proactive Operations Executive to coordinate activities across sales, service, accounts, and inventory. The role covers contract and service tracking, receivables follow-up, deadline escalation,
Helper - No food and accommodation provided
, UAE
Coral Perfumes Industry LLC is seeking a Helper to receive, store, count, pack, and dispatch stock and materials. The role requires safe material handling, warehouse organization, inventory accuracy, and adherence to com
Operations Coordinator
, UAE
SALES OFFICER - B2B SALES
, UAE
Customer Support Executive - Ecommerce
, UAE
Retail Sales Associate in our branch in Oman
, UAE
Admin cum Accounts for a Service Group
, UAE
Video Editor
, UAE
Operations Executive - Service based Company
, UAE
Helper - No food and accommodation provided
, UAE