Operations, Air and Sea
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Key skills for this role
About the Role
DSV is hiring an Operations Professional for its Air & Sea division in Jebel Ali to support Iraq operations. The role requires 3-5 years of experience in sales support or order processing within a multinational project logistics forwarder.
Key Skills for This Role
Responsibilities
- Coordinate and manage projects within the operations domain, ensuring alignment with project goals and timelines
- Develop comprehensive operational plans and strategies, overseeing their successful execution
- Collaborate with cross functional teams, stakeholders, and external partners to ensure synchronized efforts
- Work closely on pricing and solutions to meet customer requirements within the scope of given projects
- Collect and consolidate all required information and documentation for submission of complete tenders to clients
- Review and prepare reports and bid packages as defined in the SOP to ensure satisfactory submission
- Monitor bid support budgets and report any potential overrun and/or misalignment to management
- Attend internal and external meetings and prepare MOMs and presentations to support Projects Development
- Prioritize and manage multiple projects simultaneously and follow through to ensure closeout of outstanding tasks
- Assist and attend to customer demands and requirements through verbal and written correspondence
Requirements
- Bachelor’s in commerce, Administration or Equivalent
- 3 to 5 years of experience in sales support, sales administration, order processing, in a multi national Project logistics forwarder or similar
- MENA region experience is preferable
- Industry Expertise in Oil & Gas, Energy, EPCs, in the MENA regions
- Excellent Office skills with proficient use of Microsoft Office, Microsoft Excel and Microsoft PowerPoint
- Excellent communication and presentation skills
- Fluent in English – writing and speaking
Full Job Posting
Role Overview
- We are currently looking to expand our team by hiring an Operations Professional for our Air & Sea division, supporting our Iraq operations and based in Dubai.
- This role involves ensuring seamless project implementation, monitoring progress, and collaborating with different teams to achieve operational objectives efficiently.
Detailed Responsibilities
- Project Coordination: Coordinate and manage projects within the operations domain, ensuring alignment with project goals and timelines.
- Planning and Execution: Develop comprehensive operational plans and strategies, overseeing their successful execution in accordance with project requirements.
- Stakeholder Collaboration: Collaborate with cross functional teams, stakeholders, and external partners to ensure synchronized efforts and smooth project progression.
- Working closely on pricing and solutions to meet the customer requirements within the scope of the given projects.
- Collecting and consolidating all required information and documentation, from internal and external stakeholders, to ensure submission of complete tenders to the clients.
- Review and prepares all reports and bid packages as defined in the SOP to ensure satisfactory submission.
- Monitors bid support budgets and report any potential overrun and/or misalignment to the management.
- Attend internal and external meetings as and when required and prepare MOMs and presentations to support the Projects Development.
- Prioritize and manage multiple projects simultaneously and follow through to ensure closeout of any outstanding tasks, assigned to the department.
- Assist and attend to customer demands and requirements through verbal and written correspondence.
- Analyze and Identify lanes, market information, segmentations, and opportunities to develop as well as sharing the output with the management.
- Answer internal and external customer enquiries on product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately.
Qualifications & Characteristics
- Bachelor’s in commerce, Administration or Equivalent.
- 3 to 5 years of experience in sales support, sales administration, order processing, in a multi national Project logistics forwarder or similar. MENA region experience is preferable.
- Industry Expertise in Oil & Gas, Energy, EPCs, in the MENA regions.
- Excellent Office skills with proficient use of Microsoft Office, Microsoft Excel and Microsoft PowerPoint.
- Excellent communication and presentation skills to liaise with diverse teams and stakeholders.
- Fluent in English – writing and speaking.
- Result orientated
- Energetic & proactive
- Strong organizational and multitasking abilities to manage simultaneous projects effectively.
- Ability to communicate industry related information to people outside our industry
- Diplomatic, influencing & trustworthy
- Ability to define requirements, analyse facts, and determine relevant solutions/actions to be taken
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