Night Duty Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Sofitel seeks a Night Duty Manager to oversee front office operations during the night shift, ensuring exceptional guest service and security. The role involves training team members, managing room inventory, driving up-selling programs, and coordinating with departments.
Key Skills for This Role
Responsibilities
- Train, coach, and mentor new team members
- Ensure compliance with Front Office quality standards and policies
- Coordinate activities with other departments to enhance guest satisfaction
- Assist in daily management of room inventory to optimize revenue
- Manage the membership program and ensure member recognition
- Drive the Front Desk Up selling Program
- Foster cooperation and trust among colleagues and departments
- Develop potential of others through training and coaching
- Ensure teams embrace Sofitel Brand initiatives
- Collaborate with AFOM to assess staffing and performance levels
Requirements
- Diploma or degree in Hospitality or Rooms Division
- 2 to 5 years of experience in hospitality
- Fluent in English
Full Job Posting
Company Description
- Accor is a worldwide leader in hospitality, offering limitless possibilities for growth and learning.
Job Description
- Train, coach, and mentor new team members.
- Ensure compliance with Front Office quality standards and policies.
- Coordinate activities with other departments to enhance guest satisfaction.
- Assist in daily management of room inventory to optimize revenue.
- Manage the membership program and ensure member recognition.
- Drive the Front Desk Up selling Program.
- Foster cooperation and trust among colleagues and departments.
- Develop potential of others through training and coaching.
- Ensure teams embrace Sofitel Brand initiatives.
- Collaborate with AFOM to assess staffing and performance levels.
- Maximize room occupancy and utilize up selling techniques.
- Maintain good communication across all hotel departments.
Qualifications
- Diploma or degree in Hospitality or Rooms Division
- 2 to 5 years' experience
- Fluent in English; a second language is a plus
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Sofitel
Director of Housekeeping - Sofitel Jabal Omar Makkah
Jeddah, KSA
Sofitel Jabal Omar Makkah seeks a Director of Housekeeping to lead housekeeping operations, ensuring luxury standards and operational excellence. The role requires 8-10 years of housekeeping leadership in luxury hotels.
Night Duty Manager
Dubai, UAE
Sofitel is looking for a Night Duty Manager to lead the Front Office team during night shifts, ensuring exceptional guest service and security. The role involves training, coaching, managing room inventory, and driving u
Waiter/Waitress - In Room Dining & Min Bar
Dubai, UAE
Sofitel Dubai The Palm is hiring a Waiter/Waitress for In Room Dining & Min Bar to take orders, deliver food and beverages to guest rooms, and ensure excellent customer service. The role requires prior food service exper
Front Office Supervisor
Dubai, UAE
Sofitel is hiring a Front Office Supervisor to oversee daily front office operations, manage guest complaints, and support the team. The role involves check-in/check-out procedures, upselling, and ensuring guest satisfac
Waiter/Waitress - In Room Dining & Min Bar
Dubai, UAE
Sofitel Dubai The Palm seeks a Waiter/Waitress for In Room Dining & Min Bar. The role involves taking orders, delivering food and beverages to guest rooms, handling payments, and ensuring guest satisfaction. Candidates s
Front Office Supervisor
Dubai, UAE
Sofitel seeks a Front Office Supervisor to oversee daily front office operations in Dubai. The role includes managing guest check-in/out, handling complaints, supervising staff, and ensuring high service standards. Requi
Waiter/Waitress
Dubai, UAE
Sofitel Dubai The Palm seeks a Waiter/Waitress to provide exceptional food and beverage service in a luxury 5-star resort. The role involves taking orders, serving food and beverages, upselling, and maintaining cleanline
Guest Services Officer
Dubai, UAE
Sofitel Dubai The Palm is hiring a Guest Services Officer to warmly welcome guests, manage check-in/out, handle inquiries, and provide concierge services. Requires previous hospitality experience, preferably in a luxury
Director of Housekeeping - Sofitel Jabal Omar Makkah
Jeddah, KSA
Night Duty Manager
Dubai, UAE
Waiter/Waitress - In Room Dining & Min Bar
Dubai, UAE
Front Office Supervisor
Dubai, UAE
Waiter/Waitress - In Room Dining & Min Bar
Dubai, UAE
Front Office Supervisor
Dubai, UAE
Waiter/Waitress
Dubai, UAE
Guest Services Officer
Dubai, UAE