Specialist, Network Products
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Key skills for this role
About the Role
Mastercard's Network Products team seeks a Specialist to support development, performance analysis, and operational execution of network-based payment products in North America. Requires 2-5 years experience in product management, payments, or technology, and strong analytical skills.
Key Skills for This Role
Responsibilities
- Support the development and enhancement of Network Products across switching, authorization, clearing, and related services
- Analyze product and network performance metrics (e.g., transaction flows, approval rates, processing trends) to identify insights and improvement opportunities
- Contribute to product lifecycle activities, including requirements documentation, testing, pilot support, and implementation
- Collaborate with engineering, operations, and regional teams to track deliverables, resolve issues, and ensure timely execution
- Assist in delivering product performance updates, dashboards, and insights for leadership and stakeholder reviews
- Support onboarding and rollout activities for new product capabilities across issuers, acquirers, and partners
- Conduct impact analysis across network services to inform product strategy and optimization decisions
- Help develop and maintain product documentation, process artifacts, and knowledge repositories
- Participate in cross functional initiatives to improve operational efficiency and enhance network performance
- Support go to market enablement activities, including preparation of materials and coordination with internal stakeholders
Requirements
- Bachelor's degree in Business, Engineering, Computer Science, or a related field
- 2 5 years of experience in product management, payments, technology, or operations roles
- Strong analytical and problem solving skills with the ability to interpret complex data sets
- Ability to manage multiple priorities and work effectively in a fast paced environment
- Strong communication and stakeholder coordination skills
Full Job Posting
Overview
- Mastercard's Network Products team is responsible for delivering secure, scalable, and high performance payment capabilities across a global ecosystem.
- In North America (NAM), the team focuses on continuously enhancing a highly resilient network, strengthening core switching capabilities, and enabling new use cases to drive growth and customer value.
- This role will contribute to the development, performance analysis, and operational execution of network based payment products in NAM.
Role
- Support the development and enhancement of Network Products across switching, authorization, clearing, and related services
- Analyze product and network performance metrics (e.g., transaction flows, approval rates, processing trends) to identify insights and improvement opportunities
- Contribute to product lifecycle activities, including requirements documentation, testing, pilot support, and implementation
- Collaborate with engineering, operations, and regional teams to track deliverables, resolve issues, and ensure timely execution
- Assist in delivering product performance updates, dashboards, and insights for leadership and stakeholder reviews
- Support onboarding and rollout activities for new product capabilities across issuers, acquirers, and partners
- Conduct impact analysis across network services to inform product strategy and optimization decisions
- Help develop and maintain product documentation, process artifacts, and knowledge repositories
- Participate in cross functional initiatives to improve operational efficiency and enhance network performance
- Support go to market enablement activities, including preparation of materials and coordination with internal stakeholders
All About You Basic Qualifications
- Bachelor's degree in Business, Engineering, Computer Science, or a related field
- 2 5 years of experience in product management, payments, technology, or operations roles
- Strong analytical and problem solving skills with the ability to interpret complex data sets
- Ability to manage multiple priorities and work effectively in a fast paced environment
- Strong communication and stakeholder coordination skills
Preferred Qualifications
- Understanding of payment network fundamentals, including switching, authorization, clearing, and settlement processes
- Familiarity with Market Test and Commercialization phases of STUDIO and product lifecycle management
- Experience with transaction processing, or financial services technologies
- Exposure to data analysis and visualization tools (e.g., Excel, Power BI, Tableau)
- Understanding of customer journey mapping and product design principles
Key Competencies
- Data driven mindset with the ability to translate insights into actionable outcomes
- Strong collaboration and cross functional partnership skills
- Structured thinking with attention to detail and execution discipline
- Ability to navigate complex network ecosystems and processes
- Proactive, ownership oriented approach with a focus on delivery and results
Pay Ranges
- Toronto, Canada: CAD 75,000 CAD 120,000 CAD
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