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Managed Services Engineering Intern

Motorola Solutions
Riyadh, KSA
Internship
Intern
Onsite
2 weeks ago
NetworkingIT SystemsWireless CommunicationsEnglishArabic
Free

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NetworkingIT SystemsWireless Communications
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Company Overview

  • At Motorola Solutions, we believe that everything starts with our people.
  • We build and connect technologies to help protect people, property and places.

Department Overview

  • Our Services team is part of the Motorola Solutions business covering the Asia, Middle East and Africa region.
  • We deliver on site support services and managed services to our customers.

Role Summary

  • Assist our International Services team in delivering mission critical IT and communication solutions.
  • This internship offers hands on experience with mission critical software applications, AI, and automation used in command centers.

Key Responsibilities

  • Shadow & Learn: Support senior engineers in troubleshooting mission critical IT and Radio systems.
  • Incident Support: Assist in tracking system performance and documenting incident resolutions.
  • Cross Functional Collaboration: Work with web, mobile, and middleware teams to understand complex technical workflows.
  • Documentation: Help prepare reports for customer meetings regarding service availability.
  • SLA Awareness: Learn how to monitor and maintain Service Level Agreements (SLAs).

Basic Requirements

  • Recent graduate in Engineering or Computer Science.
  • Basic understanding of Networking, IT systems, or Wireless Communications.
  • Strong desire to learn mission critical technologies.
  • Bilingual: Proficiency in English and Arabic is required.

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