MAID SERVICE OPERATION MANAGER
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Eco Power Security Services is hiring a Maid Service Operations Manager in Dubai to oversee maid service operations, develop operational strategies, and manage workforce planning.
Key Skills for This Role
Responsibilities
- Oversee and manage the overall maid service operations across all locations
- Develop and implement operational strategies to improve service quality, efficiency, and customer satisfaction
- Manage daily workforce planning, scheduling, and deployment of housekeeping staff
- Monitor operational KPIs, productivity, attendance, and service performance
- Ensure compliance with company policies, health and safety standards, and UAE labor regulations
- Handle escalated customer complaints and ensure effective resolution
- Lead, train, and mentor supervisors, coordinators, and field staff
- Prepare operational reports, budgets, forecasts, and performance analyses
- Coordinate with HR, Recruitment, Sales, and Finance departments to support business objectives
- Identify opportunities for process improvement and business growth
Requirements
- Bachelor's Degree in Business Administration, Hospitality Management, Operations Management, or a related field
- Minimum 3 years of experience in housekeeping, maid services, facilities management, or service operations
- Minimum 2 years of managerial experience leading large teams
- Strong leadership, planning, and decision making skills
- Excellent communication and interpersonal abilities
- Strong knowledge of operational management and customer service practices
- Proficiency in Microsoft Office (Excel, Word, Outlook) and reporting tools
- Ability to work under pressure and manage multiple priorities effectively
Full Job Posting
Overview
- Join our growing team and lead the operational excellence of our maid services division.
Key Responsibilities
- Oversee and manage the overall maid service operations across all locations.
- Develop and implement operational strategies to improve service quality, efficiency, and customer satisfaction.
- Manage daily workforce planning, scheduling, and deployment of housekeeping staff.
- Monitor operational KPIs, productivity, attendance, and service performance.
- Ensure compliance with company policies, health and safety standards, and UAE labor regulations.
- Handle escalated customer complaints and ensure effective resolution.
- Lead, train, and mentor supervisors, coordinators, and field staff.
- Prepare operational reports, budgets, forecasts, and performance analyses.
- Coordinate with HR, Recruitment, Sales, and Finance departments to support business objectives.
- Identify opportunities for process improvement and business growth.
Requirements
- Bachelor's Degree in Business Administration, Hospitality Management, Operations Management, or a related field.
- Minimum 3 years of experience in housekeeping, maid services, facilities management, or service operations.
- Minimum 2 years of managerial experience leading large teams.
- Strong leadership, planning, and decision making skills.
- Excellent communication and interpersonal abilities.
- Strong knowledge of operational management and customer service practices.
- Proficiency in Microsoft Office (Excel, Word, Outlook) and reporting tools.
- Ability to work under pressure and manage multiple priorities effectively.
- UAE Driving License is an advantage.
What We Offer
- Competitive Salary Package
- Career Growth and Leadership Opportunities
- Professional and Dynamic Work Environment
- Visa and Benefits as per UAE Labor Law
- Performance Based Incentives
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Eco Power Security Services
HOUSEKEEPING OPERATION MANAGER
Dubai, UAE
Eco Power Security Services is seeking an experienced Housekeeping Operations Manager to oversee on-call housekeeping operations in Dubai. Responsibilities include managing staff schedules, quality inspections, customer
Housekeeping Manager in Facility Management
Dubai, UAE
Eco Power Security Services is seeking an experienced Female Housekeeping Operations In-Charge to oversee on-call housekeeping operations in Dubai. The role involves managing staff schedules, quality inspections, custome
Tile mason
Dubai, UAE
The employer is seeking a skilled Tile Mason (Tile Fixer) to install tiles on floors, walls, staircases, and other surfaces in residential, commercial, and industrial buildings. The role involves measuring, cutting, and
Housekeeping Supervisor
Dubai, UAE
Eco Power Security Services is hiring a Housekeeping Supervisor in Dubai to oversee daily housekeeping operations, supervise staff, conduct inspections, and ensure compliance with safety standards. Candidates need at lea
FM Supervisor
Dubai, UAE
We are hiring an FM Supervisor to oversee day-to-day facilities management operations in Dubai. The role involves supervising maintenance, cleaning, security, and support services, ensuring compliance and customer satisf
CUSTOMER SERVICE / CLIENT RELATIONS EXECUTIVE (HOUSEKEEPING SERVICES)
Dubai, UAE
Eco Power Security Services is hiring a Customer Service / Client Relations Executive for housekeeping services in Dubai. The role involves managing client inquiries, bookings, and complaints, coordinating with operation
FM Coordinator
Dubai, UAE
Eco Power Security Services is hiring an FM Coordinator to support facilities management operations in Dubai. The role involves coordinating daily activities, dispatching staff, monitoring work orders, and ensuring clien
HOUSEKEEPING OPERATIONS MANAGER
, UAE
Eco Power Security Services is seeking a Housekeeping Operations Manager to oversee housekeeping operations across multiple sites in Dubai. The role involves managing staff, developing operational strategies, monitoring
HOUSEKEEPING OPERATION MANAGER
Dubai, UAE
Housekeeping Manager in Facility Management
Dubai, UAE
Tile mason
Dubai, UAE
Housekeeping Supervisor
Dubai, UAE
FM Supervisor
Dubai, UAE
CUSTOMER SERVICE / CLIENT RELATIONS EXECUTIVE (HOUSEKEEPING SERVICES)
Dubai, UAE
FM Coordinator
Dubai, UAE
HOUSEKEEPING OPERATIONS MANAGER
, UAE