Logistics Coordinator
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Key skills for this role
About the Role
SPORTLUX seeks an experienced Logistics Coordinator with a background in fashion or apparel to manage end-to-end logistics, including inbound/outbound shipments, supplier relationships, and customer service.
Key Skills for This Role
Responsibilities
- Coordinate inbound and outbound shipments of apparel and fashion goods
- Manage relationships with suppliers, 3PL partners, and customers
- Prepare and review shipping documents such as invoices, packing lists, bills of lading, and customs documentation
- Track shipments to ensure on time delivery aligned with production calendars and deadlines
- Monitor inventory movements and support allocation to customers
- Resolve discrepancies related to product quantities, quality, and shipment details
- Support seasonal launches, promotions, and peak periods by ensuring logistics readiness
- Manage returns, exchanges, and damaged goods in line with brand standards
- Act as key point of contact for internal stakeholders and customers regarding order status
- Ensure compliance with transportation regulations, customs requirements, and company policies
Requirements
- 3 5 years of experience in logistics or supply chain, preferably in fashion, apparel, or retail
- Strong customer service background
- Knowledge of domestic and international fashion supply chains
- Excellent organizational and communication skills
- Proficiency in MS Office and logistics or ERP systems (e.g., SAP, NetSuite)
- Bachelor's degree in Logistics or related field preferred
Full Job Posting
Job Summary
- We are seeking an experienced Logistics Coordinator with a background in the fashion or apparel industry and strong customer service expertise.
- This role is responsible for coordinating end to end logistics operations while ensuring timely delivery of fashion products and a high level of service to internal teams and customers.
Key Responsibilities
- Coordinate inbound and outbound shipments of apparel and fashion goods, including bulk, samples, and seasonal collections
- Manage relationships with Supplier, 3PL partners and Customers
- Prepare and review shipping documents such as commercial invoices, packing lists, bills of lading, and customs documentation
- Track shipments to ensure on time delivery aligned with production calendars, store launches, and e commerce deadlines
- Monitor inventory movements and support allocation to Customers
- Communication with suppliers, manufacturers, and vendors to track production status, and product readiness.
- Ensure purchase orders are confirmed, updated, and aligned with production timelines.
- Resolve discrepancies related to product quantities, quality documentation, packing lists, and shipment details.
- Monitor lead times and escalate delays proactively to relevant teams.
- Support seasonal launches, promotions, and peak periods by ensuring logistics readiness and execution
- Coordinate sample shipments for merchandising, marketing, and sales teams
- Manage returns, exchanges, and damaged goods in line with brand and retail standards
Qualifications
- 3–5 years of experience in logistics or supply chain, preferably within the fashion, apparel, or retail industry
- Strong customer service background with experience managing client or stakeholder communications
- Knowledge of domestic and international fashion supply chains and seasonal workflows
- Excellent organizational and communication skills
- Ability to manage multiple priorities in a fast paced, deadline driven environment
- Proficiency in MS Office and logistics or ERP systems (e.g., SAP, NetSuite, or similar)
- Bachelor’s degree in Logistics or a related field (preferred)
- 2+ years of logistics or supply chain experience, preferably within the fashion, apparel, or retail industry (preferred)
- Strong understanding of international shipping, customs procedures, and warehouse operations (preferred)
- Proficiency in ERP/WMS systems and MS Excel (VLOOKUP, pivot tables) (preferred)
- Excellent communication, negotiation, and problem solving skills (preferred)
- Ability to work under pressure and manage multiple priorities in a fast paced environment (preferred)
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