Lead Integration Architect – Telecom Automation & AI Enablement

Job Purpose

Key Responsibilities

• Lead technical discovery and analyse business processes, service workflows, system interactions, and technical dependencies.
• Define the target integration architecture, technical roadmap, APIs, interfaces, middleware, integration points, and platform dependencies.
• Design integration patterns, data flows, orchestration logic, authentication mechanisms, and security requirements.
• Produce architecture documents, interface specifications, data-flow diagrams, and technical requirements.
• Coordinate design decisions across internal teams, Cyber Security, vendors, and external service providers.
• Define reusable integration, orchestration, and automation patterns for multiple telecom services.
• Ensure designs meet standards for security, scalability, performance, logging, monitoring, and error handling.
• Guide the Integration and Automation Engineer and support testing, troubleshooting, validation, readiness, and deployment.
• Identify technical risks, constraints, and dependencies and recommend mitigation measures.
• Ensure the architecture can support service expansion, higher transaction volumes, and AI-enabled workflows.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Relevant architecture, cloud, integration, or API-management certifications are advantageous.

Experience Requirements

• 6–8 years of relevant experience in system integration, solution architecture, enterprise applications, or related technical roles.
• At least 3 years of experience in integration architecture or technical leadership.
• Experience designing and implementing integrations across multiple enterprise systems and platforms.
• Experience with APIs, middleware, integration platforms, workflow orchestration, and enterprise applications.
• Experience coordinating technical requirements across business teams, system owners, Cyber Security teams, vendors, and service providers.
• Telecommunications industry experience is preferred.
• Automation platforms, AI-enabled workflows, or intelligent process automation experience is advantageous.

Technical Knowledge and Skills

• Strong knowledge of REST and SOAP APIs, web services, middleware, messaging, and enterprise integration patterns.
• Understanding of API management, authentication, authorization, encryption, logging, monitoring, and error handling.
• Strong understanding of system integration, data mapping, workflow orchestration, and service automation.
• Ability to develop integration architecture, interface specifications, technical requirements, and data-flow documentation.
• Understanding of secure, scalable, resilient, and high-availability solution design.
• Familiarity with telecom platforms, service-management systems, approval workflows, and service-provider ecosystems is preferred.

Core Competencies