Key Account Manager (Pharmacy Chains) - KSA
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Key skills for this role
About the Role
Galderma is seeking a Key Account Manager to lead strategic account management for major pharmacy chains in KSA. The role involves developing joint business plans, driving sales performance, and leading a team.
Key Skills for This Role
Responsibilities
- Develop and execute strategic plans for major pharmacy chains in KSA, aligned with overall business objectives and integrated dermatology strategy
- Build and maintain strong relationships with key stakeholders and decision makers at customer level
- Lead Joint Business Planning (JBP) with customers, defining growth drivers, trade plans, and category opportunities
- Deliver volume, value, and profitability targets through effective account management
- Own forecasting, demand planning, and financial performance for assigned accounts (including trade investment optimization)
- Monitor KPIs (sell in, sell out, stock, ROI) and take corrective actions to maximize performance
- Lead commercial negotiations including pricing, trade terms, and promotional plans
- Ensure best in class in store execution across all touchpoints (availability, visibility, merchandising, promotions)
- Collaborate with field teams to translate account plans into actionable execution priorities
- Drive growth across online and offline channels, including e commerce platforms
- Lead, coach, and develop a team of Key Account Executives / Sales team members
- Partner closely with marketing, supply chain, finance, and sales teams to ensure seamless execution
Requirements
- 6–10+ years of experience in Key Account Management within FMCG / Consumer Health / Pharma (dermatology or skincare is a plus)
- Proven track record managing major pharmacy chains or modern trade accounts
- Strong commercial acumen with experience in negotiations, trade planning, and P&L management
- Experience leading and developing teams in a fast paced, performance driven environment
- Strong analytical skills with the ability to translate data into actionable insights
- Experience in e commerce / omnichannel account management is highly desirable
- Excellent stakeholder management and influencing skills with ability to operate at senior levels
- Results driven mindset with strong ownership and accountability
- Fluent in English; Arabic is a strong advantage
- Willingness to be based in Jeddah, KSA
Full Job Posting
Company Overview
- Galderma is the emerging pure play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science based portfolio of premium flagship brands and services that span the full spectrum of the fast growing dermatology market through Injectable Aesthetics, Dermatolo
Key Responsibilities
- Develop and execute strategic plans for major pharmacy chains in KSA, aligned with overall business objectives and integrated dermatology strategy
- Build and maintain strong relationships with key stakeholders and decision makers at customer level
- Lead Joint Business Planning (JBP) with customers, defining growth drivers, trade plans, and category opportunities
- Deliver volume, value, and profitability targets through effective account management
- Own forecasting, demand planning, and financial performance for assigned accounts (including trade investment optimization)
- Monitor KPIs (sell in, sell out, stock, ROI) and take corrective actions to maximize performance
- Lead commercial negotiations including pricing, trade terms, and promotional plans
- Ensure competitive positioning while maximizing profitability and return on investment
- Ensure best in class in store execution across all touchpoints (availability, visibility, merchandising, promotions)
- Collaborate with field teams to translate account plans into actionable execution priorities
- Drive growth across online and offline channels, including e commerce platforms
- Optimize digital visibility, content, and promotional activities across customer platforms
What We're Looking For
- 6–10+ years of experience in Key Account Management within FMCG / Consumer Health / Pharma (dermatology or skincare is a plus)
- Proven track record managing major pharmacy chains or modern trade accounts
- Strong commercial acumen with experience in negotiations, trade planning, and P&L management
- Experience leading and developing teams in a fast paced, performance driven environment
- Strong analytical skills with the ability to translate data into actionable insights
- Experience in e commerce / omnichannel account management is highly desirable
- Excellent stakeholder management and influencing skills with ability to operate at senior levels
- Results driven mindset with strong ownership and accountability
- Fluent in English; Arabic is a strong advantage
- Willingness to be based in Jeddah, KSA
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