Key Account Manager (B2B Sales)
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Key skills for this role
Role Overview
The Key Account Manager (B2B Sales) is responsible for managing end-to-end customer relationships and driving revenue growth across the UAE’s dynamic SMB landscape.
The role involves building long-term relationships with key decision-makers, managing sales pipelines, and conducting field visits.
Experience in IT, Telecom, Cloud, SaaS, M2M, Microsoft, or AI solutions is required.
Key Skills for This Role
Full Job Posting
Overview
The Key Account Manager (B2B Sales) is responsible for managing end-to-end customer relationships and driving revenue growth across the UAE’s dynamic SMB landscape.
The role involves building long-term relationships with key decision-makers, managing sales pipelines, and conducting field visits.
Experience in IT, Telecom, Cloud, SaaS, M2M, Microsoft, or AI solutions is required.
Responsibilities
- Serve as the dedicated Relationship Manager for a portfolio of B2B business customers.
- Build and nurture long-term relationships with key decision-makers.
- Take 100% ownership of the entire customer lifecycle — from onboarding to retention.
- Track KYC, documentation, and compliance requirements diligently.
- Manage sales pipelines and monitor performance against targets.
- Conduct daily field visits and sales calls across your assigned territory.
- Craft tailored sales strategies for SMB accounts to grow revenue and market share.
- Identify upsell and cross-sell opportunities within your account base.
Requirements
- 3–5 years of proven success in B2B Sales & Key Account Management.
- Hands-on sales experience in IT / Telecom / Cloud / SaaS / M2M / Microsoft / AI solutions.
- Excellent relationship management, presentation, and negotiation skills.
- Strong ownership mindset and self-driven attitude.
- Valid UAE driving license and own vehicle (mandatory).
- Willingness to work anywhere in the UAE.
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