IT Support Engineer
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Resolve desktop incidents, support Microsoft 365, manage device requests, and provide high-touch service with strong IT skills and bilingual proficiency.
Key Skills for This Role
Full Job Posting
Overview
- Resolve L2 desktop/laptop/peripheral incidents escalated from the Service Desk.
- Perform hardware swaps, imaging, software installs, and Windows/Mac OS troubleshooting.
- Support Microsoft 365, Outlook, Teams, OneDrive, and basic Active Directory tasks.
- Manage IMAC (Install/Move/Add/Change) requests for end-user devices.
- Support meeting-room A/V (Teams Rooms, Zoom Rooms, Polycom, etc.) and printers.
- Maintain asset records in CMDB; tag and track all hardware movements.
- Provide VIP/executive desk-side support with a high-touch service approach.
- Escalate complex issues to L3 with full context and reproduction steps.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Byte Crew Technologies
Senior Infrastructure Specialist Expert
Doha, QAT
Lead enterprise compute, storage, and virtualization operations while managing infrastructure security, high availability, and mentoring junior team members.
Senior IOT Expert
Doha, QAT
Lead IoT platform architecture, manage edge-device fleets, ensure security, integrate data with analytics, and mentor junior engineers.
Application Analyst
Doha, QAT
Conduct business requirement workshops, author specifications, support application configuration, and deliver training; requires Bachelor's degree and bilingual communication sk...
Senior Information Management Expert
Doha, QAT
Define information architecture, lead master data management, govern enterprise content management, and ensure compliance with data privacy regulations.
Senior IT Project Manager
Doha, QAT
Lead multi-stream IT programs with budget management, risk governance, and stakeholder engagement, requiring strong financial acumen and project management certifications.
Senior Application Analyst Expert
Doha, QAT
Lead complex business analysis, facilitate workshops, author specifications, mentor analysts, and drive process improvement with strong functional expertise.
Senior Application Support Specialist Expert
Doha, QAT
Lead application support and troubleshooting, mentor team, manage change and disaster recovery, requiring expertise in enterprise applications and database tuning.
Enterprise Architect
Doha, QAT
Define enterprise architecture, govern compliance, lead cloud strategy, and mentor architects; requires Bachelor's in Computer Science, TOGAF certification, and cloud expertise.
Senior Infrastructure Specialist Expert
Doha, QAT
Senior IOT Expert
Doha, QAT
Application Analyst
Doha, QAT
Senior Information Management Expert
Doha, QAT
Senior IT Project Manager
Doha, QAT
Senior Application Analyst Expert
Doha, QAT
Senior Application Support Specialist Expert
Doha, QAT
Enterprise Architect
Doha, QAT