Information Technology Project Coordinator
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Key skills for this role
Key Skills for This Role
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Key Responsibilities
- Track project scope, timelines, milestones, deliverables, progress, actions, risks, and issues.
- Support planning, coordination, follow-ups, governance, status tracking, and daily project activities.
- Assist Senior Project Managers and coordinate small IT projects from initiation through implementation and closure.
- Use Planview for project and portfolio coordination where available; JIRA is an acceptable alternative.
- Prepare status reports, management reports, executive summaries, presentations, and dashboards.
- Maintain project plans, status reports, action logs, issue logs, risk logs, and other project records.
- Perform QA testing by preparing scripts, executing cases, documenting results, raising defects, and coordinating vendor resolution.
- Prepare procedures, user guides, training materials, and supporting documentation.
- Support system and user training during new system rollouts.
- Apply demand-management, resource-planning, and capacity-planning knowledge.
- Identify improvements to processes, reporting, documentation, and project governance.
- Coordinate internal teams, vendors, business stakeholders, and project members for timely completion.
Required Skills & Experience
- Three to four years of experience in IT project coordination, PMO, project support, or a similar role.
- Hands-on experience tracking project scope, schedules, milestones, deliverables, actions, risks, and issues.
- Practical QA/testing experience, including test scripts, test execution, defect reporting, and vendor coordination.
- Experience preparing procedures, user guides, training materials, and project documentation.
- Training or user-enablement experience for new systems or processes.
- High-level understanding of demand management, resource planning, and capacity planning.
- Strong Microsoft Excel skills, including basic formulas, data handling, and Pivot Tables.
- Ability to prepare management reports, executive summaries, presentations, status reports, and dashboards.
- Strong organizational, coordination, follow-up, communication, and stakeholder-management skills.
- Ability to work independently and manage multiple priorities.
Tools and Platforms
- Working knowledge of Planview is preferred.
- JIRA experience is an acceptable alternative to Planview.
- Microsoft Excel skills must include basic formulas, data handling, and Pivot Tables.
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