HR Associate
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Key skills for this role
About the Role
Maersk is seeking an HR Associate to join the People Operations Advisory team in Jeddah. You will be the first point of contact for employees and leaders, resolving HR queries via phone, email, and chat, and managing HR data in Workday.
Key Skills for This Role
Responsibilities
- Resolve HR related inquiries about policies, compensation, benefits, performance management, leave, payroll, and HR applications
- Respond to employees and managers through HR case management, phone, email, and live chat
- Guide employees in using self service in Workday and other HR systems
- Manage HR data quality and perform transactions in Workday and other HR applications
- Prepare and handle HR documentation
- Coordinate and administer onboarding and offboarding processes
- Support improvement activities to simplify and standardize HR processes
Requirements
- Knowledge of local labour law
- Experience working with HR systems, preferably Workday and Workday case management
- Strong communication and problem solving skills
- Ability to manage multiple priorities and work in a fast paced environment
- Degree in Human Resources or similar
- Flexible to work varied hours based on business needs
Full Job Posting
Role Overview
- As a People Operations Advisor, you will be the first point of contact for employees and leaders, solving HR queries online, on the phone, or on site.
- You will join the People Operations Advisory team with the new HR service delivery model, processes, and technology.
Key Responsibilities
- Own to resolution people’s inquiries about HR policies and procedures, like compensation, benefits, performance management, leave, payroll and HR applications.
- Respond to employees and managers through a variety of channels (HR case management, phone, email, live chat).
- Guide employees and managers in using self service in Workday and other HR systems.
- Promote the usage of the employee HR Portal by providing guidance on HR knowledge content.
- Manage HR data quality and perform transactions in Workday and other HR applications.
- Work together with People Partners and functional specialists to solve complex queries.
- Prepare and handle HR documentation.
- Coordinate and administer onboarding and offboarding processes.
- Support improvement activities to simplify and standardize the HR processes.
- Deliver on high employee satisfaction, accuracy and timeliness.
- Support the delivery of the HR Cycle with administrative tasks related to onboarding, employee life cycle, job moves, exit, etc.
Qualifications
- Knowledge of local labour law would be beneficial.
- Experience working with HR systems, preferably Workday and Workday case management.
- Strong communication and problem solving skills, ability to manage conflict, and attention to detail.
- Drive to identify needs, investigate options, seek solutions and partner with other HR colleagues.
- Ability to take initiative, manage multiple priorities and work in a fast paced environment.
- Ability to be an engaged member of a virtual team.
- Closure orientation and low tolerance for delays and deviations.
- A degree in Human Resources or similar and knowledge of HR concepts are a strong plus.
- Flexible to work varied hours based on business needs.
About Maersk
- Maersk is committed to a diverse and inclusive workplace and is an equal opportunities employer.
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