Hotel Sales Manager
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About the Role
Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.
Key Skills for This Role
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Overview
- About the Company
- Hello!
- Welcome to Plaza Premium Group, we're people passionate about
- "Making Travel Better"
- .
- We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.
- You don't need to be from this industry; you do need to be passionate.
- Our promise to you:
- We will respect and value your background and perspectives
- We will work together with integrity
- We will share our incredible pride for job, company and industry
- What we ask of you:
- Bring passion to all that you do
- Listen, move fast and think innovatively
- Speak up, have ideas and share them
- Believe in customer service, and treating every person with kindness
- As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience.
- You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
- Who we are:
- We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers.
- Through the years we have worked incredibly hard to create an experience which is both accessible and quality.
- Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.
- In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world.
- Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.
- With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology.
- We are fast-moving and always evolving to drive our purpose of making travel better.
- Join our family today.
- Together, we'll make travel better.
Job Overview
The Sales Manager is responsible for driving revenue growth and developing profitable business for Aerotel Hotel by managing and expanding relationships with airlines, corporate clients, financial institutions, and travel trade partners.
The role focuses on achieving approved sales targets, managing key accounts, and strengthening the hotel’s commercial performance through effective sales planning, execution, and cross-functional collaboration.
Job Responsibilities
- Prepare the annual sales revenue budget for Aerotel Hotel and submit it to the General Manager for review and approval.
- Develop and implement a sales and marketing plan aligned with the hotel’s budget, positioning, and commercial objectives.
- Build strong coordination with Operations, Finance, Revenue Management, and other internal departments to ensure achievement of sales targets.
- Report sales activities, performance results, and customer feedback to management on a regular basis.
- Monitor and analyze the hospitality market, including competitor activity, pricing trends, and demand patterns.
- Propose pricing strategies for rooms and services based on cost structures, market dynamics, and competitive positioning.
- Develop and maintain strong relationships with key clients including airlines, corporate accounts, travel agents, banks, and strategic partners.
- Manage key accounts and ensure high levels of client satisfaction through effective communication and coordination with internal teams.
- Act as a coordination point between clients and internal stakeholders (Finance, Legal, Operations) to support contract negotiations, renewals, and agreement finalization.
- Follow up on contracted accounts’ payments in coordination with the Finance team and assist in resolving any related issues.
- Monitor hotel revenue performance and P&L trends on a daily and monthly basis and recommend corrective actions when required.
- Establish and execute a structured sales call plan to meet existing and prospective clients.
- Identify upselling and cross-selling opportunities across hotel services, including rooms, long stays, and corporate agreements.
- Support the launch of new hotel products, packages, and promotions in coordination with management.
- Ensure effective use of CRM systems to document sales activities, manage pipelines, and track account performance.
- Represent Aerotel Hotel professionally in client meetings, industry events, and networking activities.
Job Requirements
- Saudi national
- Bachelor’s degree in Business Administration, Sales & Marketing, Hospitality Management, or a related field.
- Minimum 5–7 years of proven sales experience within the hotel or hospitality sector.
- Strong understanding of the hospitality market, particularly corporate, airline, and travel trade segments.
- Proven track record of achieving and exceeding sales targets.
- Strong negotiation, communication, and relationship management skills.
- Analytical mindset with the ability to translate market data into actionable sales strategies.
- Highly organized, results-driven, and capable of working under pressure.
- Proficiency in Microsoft Office and hotel CRM systems.
- Excellent command of spoken and written English and Arabic.
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