Host - One & Only One Zaabeel
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Key skills for this role
About the Role
Kerzner International seeks a Host for One&Only One Zaabeel to deliver personalized guest experiences. The role involves managing guest journeys from arrival to departure, coordinating requests, and anticipating needs.
Key Skills for This Role
Responsibilities
- Manage guest experience from arrival through to departure, building strong relationships and tailoring each stay.
- Coordinate all guest requests, including reservations, in room services, and personalized experiences.
- Work closely with all departments to ensure flawless execution of guest services.
- Be present and engaged, interacting with guests daily to ensure satisfaction and resolve concerns.
Requirements
- Minimum 2 years experience in guest relations or similar role in a luxury hotel
- Excellent communication and interpersonal skills with fluent English
- Strong attention to detail and ability to manage multiple priorities
- Proficiency in hotel systems and Microsoft Office
- Well presented, confident, and highly service driven
Full Job Posting
About the role
- We are seeking an exceptional Host to deliver a bespoke and anticipatory guest experience at One&Only One Zaabeel.
Key Responsibilities
- Manage guest experience from arrival through to departure.
- Coordinate all guest requests, from reservations to personalized experiences.
- Work closely with all departments to ensure flawless execution.
- Interact with guests daily to ensure satisfaction and resolve concerns.
About you
- Minimum 2 years experience in guest relations or similar role in a luxury hotel.
- Excellent communication and interpersonal skills with fluent English.
- Strong attention to detail and ability to manage multiple priorities.
- Proficiency in hotel systems and Microsoft Office.
- Well presented, confident, and highly service driven.
About Kerzner International
- We are investing in the growth of our company and committed to investing in you.
- We believe in making our guests happy beyond anything they have ever imagined.
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