Front Office Intern
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Key skills for this role
Role Overview
Novotel Abu Dhabi Gate is seeking a Front Office Intern in Abu Dhabi, United Arab Emirates.
The intern will gain hands-on experience in hotel front office operations, guest services, reservations, inquiries, and daily front office activities.
Key Skills for This Role
Full Job Posting
Role Overview
Novotel Abu Dhabi Gate is seeking a Front Office Intern in Abu Dhabi, United Arab Emirates.
The intern will gain hands-on experience in hotel front office operations, guest services, reservations, inquiries, and daily front office activities.
Front Office Responsibilities
- Greet guests and provide personalized check-in and check-out experiences.
- Assist with inquiries, directions, hotel information, welcome amenities, and guest recommendations.
- Coordinate with Front Office, Concierge, and Guest Relations teams.
- Maintain a visible lobby presence and promote hotel services and facilities.
- Handle guest feedback, resolve or escalate issues, and communicate preferences and special requests.
- Maintain a polished appearance in line with brand standards.
Qualifications and Skills
- Currently pursuing a diploma or bachelor’s degree in Hospitality, Hotel Management, Tourism, or a related field.
- Excellent communication and interpersonal skills and proficiency in written and verbal English.
- Warm, outgoing, service-oriented personality with a passion for hospitality.
- Ability to work under pressure in a fast-paced, multicultural environment.
- Strong knowledge of Abu Dhabi and its tourist attractions.
- Basic computer skills are required; familiarity with Opera or similar hotel management software is preferred.
- Ability to multitask efficiently and maintain attention to detail.
- Additional languages are an advantage.
About Accor
Accor describes itself as a global hospitality company that supports employee growth, learning, and career development.
The employer states that it is committed to diversity and inclusion in recruitment and promotion.
Benefits
- Benefits are referenced in the full vacancy but are not detailed in the provided description.
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