Fraud Investigator
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Key skills for this role
About the Role
Tamara seeks a Fraud Investigator for its Trust and Safety team to monitor and investigate suspicious transactions and activities, protecting the company and customers from financial losses.
Key Skills for This Role
Responsibilities
- Monitor and analyze transactions and activities to identify potential fraud, money laundering, or other criminal activities
- Utilize data analysis, statistical modeling, and fraud detection tools to identify suspicious patterns, trends, and anomalies
- Investigate suspicious activities and prepare detailed reports of findings
- Collaborate with other teams to implement fraud prevention measures and improve overall security
- Stay up to date with industry trends and developments in fraud prevention techniques and technologies
- Provide support and guidance to other team members as needed
- Call customers and merchants frequently to verify details
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Requirements
- Bachelor's degree in a related field or equivalent experience
- 2+ years of experience in fraud prevention or investigation
- Strong analytical skills and attention to detail
- Excellent communication and interpersonal skills
- Fluency in English and Arabic
- Knowledge of Excel, SQL and Python is preferred
Full Job Posting
About Us
- Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer centric financial super app on earth.
- The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.
- Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others.
Your Role
- We're seeking a Fraud Investigator for our Trust and Safety team.
- You will be crucial in monitoring and investigating suspicious transactions and activities to help protect our company and our customers from financial losses and reputational damage.
- Drawing on your proficiency in identifying potentially harmful activities through in depth investigations and clear reporting, you will be responsible for collaborating with teams, implementing effective anti fraud solutions, and elevating overall security posture.
Your Responsibilities
- Monitor and analyze transactions and activities to identify potential fraud, money laundering, or other criminal activities.
- Utilize data analysis, statistical modeling, and fraud detection tools to identify suspicious patterns, trends, and anomalies in financial transactions.
- Investigate suspicious activities and prepare detailed reports of findings.
- Collaborate with other teams to implement fraud prevention measures and improve overall security.
- Stay up to date with industry trends and developments in fraud prevention techniques and technologies.
- Provide support and guidance to other team members as needed.
- Call the customers and Merchants frequently to verify the details.
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
Your Expertise
- Bachelor's degree in a related field or equivalent experience.
- Knowledge of Excel, SQL and Python is preferred.
- +2 years of experience in fraud prevention or investigation.
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Fluency in English and Arabic.
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