Food Services Supervisor - Outside Catering
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Key skills for this role
About the Role
JW Marriott Marquis Hotel Dubai seeks a Food Services Supervisor for Outside Catering to oversee staff, ensure service standards, and manage daily operations. The role requires at least 2 years of related work experience and 1 year of supervisory experience.
Key Skills for This Role
Responsibilities
- Ensure staff work together as a team to provide optimum service and meet guest needs
- Inspect grooming and attire of staff and rectify deficiencies
- Complete opening and closing duties including setting up supplies, cleaning equipment, and locking doors
- Inspect storage areas for organization, FIFO, and cleanliness
- Complete scheduled inventories and stock and requisition necessary supplies
- Monitor dining rooms for seating availability, service, safety, and guest well being
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees
- Follow all company and safety policies, report accidents, and complete safety training
Requirements
- High school diploma or G.E.D. equivalent
- At least 2 years of related work experience
- At least 1 year of supervisory experience
Full Job Posting
Job Overview
- JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award winning service.
- We are looking for talented individuals to join our amazing family.
What We Offer
- An amazing career opportunity with worldwide opportunities
- Learning opportunities with some of the best professionals
- Competitive salary with excellent benefits including accommodation, meals on duty, transportation
- World class training and development, including leadership development
- Recognition programs
- Discounted accommodation in over 10,000 hotels worldwide
- Discounted food & drink in all our restaurants and bars
- Discounts for friends and family
- Unlimited career opportunities (internationally and locally)
- Medical and Life insurance
Role Expectations
- Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
- Inspect grooming and attire of staff, and rectify any deficiencies.
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
- Inspect storage areas for organization, use of FIFO, and cleanliness.
- Complete scheduled inventories and stock and requisition necessary supplies.
- Monitor dining rooms for seating availability, service, safety, and well being of guests.
- Complete work orders for maintenance repairs.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None
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