Food & Beverage Associate
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Key skills for this role
About the Role
Key Responsibilities To understand and adhere to all company standards, up to and including mission statements, values and standard operating procedures related to your job desc.
Key Skills for This Role
Responsibilities
- Greet guests as they arrive according to standard operating procedures
- Answer questions regarding the menu and make suggestions
- Upsell drinks, side orders, and beverages
- Relay food orders to the kitchen and serve courses within sequence
- Conduct restaurant opening and closing procedures
- Service tables ensuring a clean and presentable environment
- Operate cash register (POS System) in accordance with procedures
- Manage lost & found items adhering to company policy
Requirements
- Ability to understand and adhere to company standards and standard operating procedures
- Helpful and cheerful attitude with effective communication skills
- Willingness to attend and pass food safety courses (e.g., Essential Food Safety Training/EFST)
Full Job Posting
Key Responsibilities
- To understand and adhere to all company standards, up to and including mission statements, values and standard operating procedures related to your job description.
- To display an open body posture, helpful and cheerful attitude while communicating effectively with our guests and fellow Colleagues.
- To represent and promote Miral Experiences in a positive manner at all times.
- To enforce and adhere to all UAE laws, Health, Safety & Environmental policies.
Guest Service Duties
- To greet Guests as they arrive in according to standard operating procedures.
- To answer questions regarding the menu and making suggestions regarding food choices.
- To upsell drinks before meals, side orders that complement the main dishes, and suggesting non alcoholic beverages or alcoholic beverages including wine.
- To relay food orders to the kitchen and serve courses within sequence.
- To deal with guest complaints courteously, efficiently and according to company policy.
- To service tables in the restaurant area ensuring a clean and presentable environment.
Operational Duties
- To conduct all restaurant opening and restaurant closing procedures according to Pre Set Standard Operating Procedures.
- To clean regularly equipment, machinery and dispensers in accordance with outlet checklists.
- To sweep /mop floors in the outlet as required.
- To collect stock from the Warehouse and delivering to the outlet as required.
- To operate cash register (POS System) in accordance with Standard Operating Procedures.
- To be responsible for the cash float throughout your shift and ensuring it balances correctly.
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