Facilities Coordinator - Multiple Accounts
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Key skills for this role
Role Overview
Supervise and manage soft and hard facilities management services at client offices in Dubai.
Support client-site operations and service delivery across multiple accounts.
Key Skills for This Role
Full Job Posting
About the Company
CBRE Excellerate provides commercial real estate, facilities management, advisory, transaction, and project management services across Africa and the Middle East.
The company supports corporate clients that procure services on a contractual basis across regional and global portfolios.
About the Role
Supervise and manage soft and hard facilities management services at client offices in Dubai.
Support client-site operations and service delivery across multiple accounts.
Key Responsibilities
- Maintain FM standards and deliver the IFM services contract against KPIs and SLAs.
- Coordinate monthly client performance reviews against agreed outputs.
- Account for the financial performance of site service delivery.
- Ensure soft and hard services PPM and remedial works are completed.
- Ensure UPS, FM200, fire alarm, emergency lighting, M&E, HVAC, and other systems are maintained.
- Manage suppliers and service providers supporting site operations.
- Assist with purchase orders, work orders, e-logbooks, harbour calls, and related processes.
Requirements
- Minimum 5–7 years of experience in customer service, hospitality, facilities management, or a related supervisory service role.
- Strong written and verbal communication skills.
- Experience in contract management and performance measurement.
- PC literacy, Microsoft systems proficiency, and experience with PPM or FM software such as CAFM.
- Excellent commercial understanding, including P&L and budget responsibility.
Workplace
- The role supports operations at client offices and sites in Dubai.
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