Facilities Coordinator (Arabic speaking)
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Key skills for this role
Role Overview
The Facilities Coordinator is the central point of contact for the office and supports smooth day-to-day operations.
The role combines reception service, workplace support, vendor coordination, office administration, finance, health and safety and ad-hoc requests.
The position operates in a fast-paced technology environment and supports a safe, service-focused workplace.
Key Skills for This Role
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About CBRE Excellerate
CBRE Excellerate provides commercial real estate, facilities management, advisory, transaction and project management services across Africa, the Middle East and global client portfolios.
The company supports corporate clients that procure services on a contractual basis.
About the Role
The Facilities Coordinator is the central point of contact for the office and supports smooth day-to-day operations.
The role combines reception service, workplace support, vendor coordination, office administration, finance, health and safety and ad-hoc requests.
The position operates in a fast-paced technology environment and supports a safe, service-focused workplace.
Key Responsibilities
- Provide professional front desk, customer and visitor management services.
- Deliver IFM services against KPIs and SLAs and coordinate monthly client performance reviews.
- Manage the financial performance of site service delivery.
- Ensure soft and hard services planned preventive maintenance and remedial works are completed.
- Ensure UPS, FM200, fire alarm, emergency lighting, M&E, HVAC and other systems are properly maintained.
- Manage suppliers and service providers supporting site operations.
- Assist with purchase orders, work orders, e-logbooks, harbour calls and related processes.
- Support office administration, finance, health and safety activities and ad-hoc workplace requests.
Requirements
- Five to seven years of experience in customer service, hospitality, facilities management or a related supervisory service environment.
- Strong written and verbal communication skills.
- Experience in contract management and performance measurement.
- Computer literacy and proficiency in Microsoft systems.
- Experience with PPM and FM software systems such as CAFM.
- Excellent commercial understanding, including P&L and budget responsibility.
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