F&B Waiter Saudi Only
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Key skills for this role
About the Role
Fairmont Ramla Riyadh seeks a Waiter to provide excellent dining service in a luxury hotel. The role requires taking orders, serving meals, and ensuring customer satisfaction with strong interpersonal skills.
Key Skills for This Role
Responsibilities
- Greet customers warmly and hand out menus
- Take meal and beverage orders and accurately relay them to the kitchen
- Make menu recommendations and inform patrons of specials
- Deliver meals and beverages to tables or rooms promptly
- Check in with guests to ensure satisfaction
- Prepare bills and process payments
Requirements
- High school diploma or equivalent; diploma or certificate in Hospitality or Hotel Management preferred
- Previous experience as a Waiter or in Food & Beverage service role, preferably in a hotel or upscale restaurant
- Excellent customer service and communication skills
- Good command of spoken and written English; Arabic is an advantage
- Physically fit with ability to stand and walk for extended periods and safely carry trays
- Ability to work flexible shifts including evenings, weekends, and public holidays
Full Job Posting
Company Description
- Fairmont Ramla Riyadh is a luxury hospitality destination offering premium serviced residences, exceptional dining experiences, and world class guest services.
Job Description
- The Waiter at Fairmont Ramla plays a vital role in enhancing the dining experience for restaurant patrons by taking orders, serving meals, and ensuring customer satisfaction.
- Successful waiters possess endurance, patience, and excellent interpersonal skills.
Duties & Responsibilities
- Greet customers warmly and hand out menus.
- Take meal and beverage orders from customers and accurately relay them to the kitchen.
- Make menu recommendations and inform patrons of any specials available.
- Deliver meals and beverages to tables or rooms promptly once prepared.
- Check in with guests to ensure they are satisfied with their meal.
- Prepare the bill for tables or rooms when requested.
- Cash up bills, ensuring the correct amount is received, and administer change if necessary.
- Exhibit the endurance to walk and stand for long hours during shifts.
- Maintain flexible work hours to accommodate varying restaurant demands.
- Remain calm and professional when dealing with difficult customers.
- Display excellent interpersonal skills to foster positive guest interactions.
- Demonstrate the coordination needed to carry plates or trays without dropping anything.
Qualifications
- High school diploma or equivalent; a diploma or certificate in Hospitality or Hotel Management is preferred.
- Previous experience as a Waiter or in a Food & Beverage service role, preferably in a hotel or upscale restaurant.
- Excellent customer service and communication skills.
- Good knowledge of food and beverage service standards.
- Ability to work efficiently in a fast paced environment and under pressure.
- Good command of spoken and written English; Arabic is an advantage.
- Strong interpersonal skills and the ability to work effectively as part of a team.
- Professional appearance and positive attitude.
- Ability to work flexible shifts, including evenings, weekends, and public holidays.
- Physically fit with the ability to stand and walk for extended periods and safely carry trays and service equipment.
- Basic knowledge of POS (Point of Sale) systems and cash handling is an advantage.
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