F&B Captain - Bridgewater Tavern (Sports Bar )
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Key skills for this role
About the Role
JW Marriott Marquis Hotel Dubai is seeking an F&B Captain for Bridgewater Tavern sports bar. The role involves overseeing banquet and restaurant service, ensuring guest satisfaction, and coordinating with kitchen and stewarding teams.
Key Skills for This Role
Responsibilities
- Communicate service needs to chefs and stewards throughout functions
- Total charges for group functions and prepare checks for payment
- Ensure banquet rooms, restaurants, and coffee breaks are ready for service
- Ensure proper centerpieces are displayed on every table
- Inspect cleanliness and presentation of all china, glass, and silver prior to use
- Check in with guests to ensure satisfaction
- Set tables according to type of event and service standards
- Communicate additional meal requirements, allergies, dietary needs, and special requests to kitchen
- Maintain cleanliness of work areas throughout the day
Requirements
- Communicate service needs to chefs and stewards throughout functions
- Ensure banquet rooms, restaurants, and coffee breaks are ready for service
- Inspect cleanliness and presentation of china, glass, and silver prior to use
- Check in with guests to ensure satisfaction
- Follow all company and safety policies and procedures
- Maintain uniform and personal appearance clean and professional
Full Job Posting
Job Overview
- JW Marriott Marquis Hotel Dubai is a 5 star hotel with 1608 rooms, located on Sheikh Zayed Road in Dubai.
- The hotel offers 10 restaurants and lounges, and 80,000 square feet of event space.
Role Expectations
- Communicate service needs to chefs and stewards throughout functions.
- Total charges for group functions and prepare checks for payment.
- Ensure banquet rooms, restaurants, and coffee breaks are ready for service.
- Ensure proper centerpieces are displayed on every table.
- Inspect cleanliness and presentation of all china, glass, and silver prior to use.
- Check in with guests to ensure satisfaction.
- Set tables according to type of event and service standards.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to kitchen.
- Maintain cleanliness of work areas throughout the day.
Company Policies
- Follow all company and safety and security policies and procedures.
- Report accidents, injuries, and unsafe work conditions to manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information and protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Speak with others using clear and professional language.
- Answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others.
- Support team to reach common goals.
- Listen and respond appropriately to concerns of other employees.
- Ensure adherence to quality expectations and standards.
Benefits
- Competitive salary with excellent benefits including accommodation, meals on duty, and transportation.
- World class training and development, including leadership development.
- Recognition programs.
- Discounted accommodation in over 8,000 hotels worldwide.
- Discounted food and drink in all restaurants and bars.
- Discounts for friends and family.
- Unlimited career opportunities internationally and locally.
- Medical and life insurance.
About JW Marriott
- JW Marriott is part of Marriott International's luxury portfolio with over 100 properties worldwide.
- JW believes associates come first, offering a supportive and inclusive work environment.
- The brand focuses on holistic well being and career development.
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