Executive - Project Management
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Key skills for this role
About the Role
Publicis Groupe seeks a Creative Services Manager to optimize creative resources and ensure efficient agency operations. The role involves capacity planning, staffing, and workflow management across regions.
Key Skills for This Role
Responsibilities
- Optimize the use of creative resources on all assigned accounts
- Forecast creative staffing needs and generate capacity plan based on work back plans
- Partner with Business Director to understand assignment changes and manage creative workflow
- Work with Group CCO and Creative leads to prioritize assignments and assign creative staffing
- Manage day to day running of workload allocations
- Monitor timesheets and vacation for the full team and prepare reports
Requirements
- At least 5 years of experience in a relevant or an operations related job role
- Demonstrates an understanding of strategy, creative, data & analytics, digital & film production processes and terminology
- Extremely organized and good negotiation skills
- Operations background with 'can do' positive attitude
Full Job Posting
Role Overview
- The Creative Services Manager’s primary role is to find solutions internally.
- Working across regions and with all stakeholders, have an overview of the capacity and utilization of each creative resource.
- Ensure the agency is running efficiently almost as a profit centre, and no client deadlines are missed.
Technical & Product
- Operates as a functional channel between Creative and Account management by working in advance of assignments.
- Attends status meetings and collaborates with Creative Resources Team and Account Management.
- Takes ownership of the Capacity Plan and ensures it is updated regularly.
- Receives and reviews new assignment briefs to ensure sync with forecasting.
- Evaluates available creative resources against creative needs.
- Prepares staffing solutions based on matching the right teams with the right projects.
- Presents staffing solutions and works with CCO & CD to organize and inform the team.
- Organizes creative briefing and pit stops with time, location, team members.
- Partners with Creative Project Lead to manage project needs from briefing through client buy off.
- Anticipates and mediates workflow problems as identified by stakeholders.
- Coordinates Creative review committee with all stakeholders.
- Tracks individuals’ creative contributions to agency.
Business Acumen & Operational Efficiency
- Serves as Casting Manager who understands employees’ skill sets, strengths, and weaknesses.
- Ensures client teams have the right talent both onshore and offshore.
- Anticipates trends within the group and creates innovative solutions.
- Assesses skill sets and specialities, assigning the best possible resources for every project.
- Monitors the group for efficiencies and overloaded reports concerns.
- Manages day to day running of workload allocations.
- Effectively manages and motivates creative teams.
- Works closely with Groupe assigned team to manage all freelance / recruitment requests.
- Regularly watches timesheets and vacation for the full team and prepares reports.
- Monitors the repository and remains gatekeeper for asset management.
- Follows and leads the Groupe GDPR policy and guides others follow.
Qualifications
- At least 5 years of experience in a relevant or an operations related job role.
- Demonstrates an understanding of strategy, creative, data & analytics, digital & film production processes and terminology.
- Extremely organized and good negotiation skills.
- Able to take calculative risk.
- Operations background with 'can do' positive attitude.
- Possesses good verbal and written communications skills.
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