ERP & Business System Specialist
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Key skills for this role
About the Role
Genius HRTech Dubai is seeking an ERP & Business Systems Specialist to manage, maintain, and optimize Microsoft Dynamics ERP and other business applications. The role encompasses ERP administration, database management, IT infrastructure, cybersecurity, and digital transformation initiatives.
Key Skills for This Role
Responsibilities
- Manage, maintain, customize, and support Microsoft Dynamics ERP solutions
- Analyze business requirements and implement system enhancements
- Integrate ERP systems with third party applications and business platforms
- Troubleshoot ERP related issues and provide user support
- Lead ERP upgrades, migrations, and implementation projects
- Administer Microsoft SQL Server databases, develop and optimize SQL queries, stored procedures, and reports
- Manage Windows Server environments and enterprise IT infrastructure
- Maintain Active Directory, DNS, DHCP, VPN, and network security
- Implement and enforce cybersecurity policies and best practices
- Identify opportunities to leverage AI and automation technologies
- Support Power BI dashboards and business intelligence solutions
- Manage employee IT requirements, hardware, software, and system access
Requirements
- Diploma/Degree in Information Technology, Computer Science, Information Systems, or a related field
- 4+ years of experience in ERP administration, IT infrastructure, and systems support
- Strong experience with Microsoft Dynamics ERP
- Proficiency in Microsoft SQL Server, SQL development, and reporting
- Experience with Windows Server administration and Active Directory
- Strong understanding of networking, cybersecurity, and disaster recovery
- Experience supporting end users and managing enterprise IT environments
- Excellent problem solving, communication, and project management skills
Full Job Posting
Position Overview
- The ERP & Business Systems Specialist will be responsible for the implementation, maintenance, and optimization of our Enterprise Resource Planning (ERP) system and other critical business applications.
- A well rounded ERP and IT specialist who can act as the single point of ownership for ERP systems, IT operations, cybersecurity, infrastructure, and digital transformation initiatives.
- The specialist will act as a key liaison between IT and various business departments, providing expert support, training, and continuous improvement initiatives.
ERP & Business Systems
- Manage, maintain, customize, and support Microsoft Dynamics ERP solutions.
- Analyze business requirements and implement system enhancements.
- Integrate ERP systems with third party applications and business platforms.
- Troubleshoot ERP related issues and provide user support.
- Lead ERP upgrades, migrations, and implementation projects.
- Support and maintain legacy ERP applications developed in Visual Basic and SQL.
Database Management & Reporting
- Administer Microsoft SQL Server databases.
- Develop and optimize SQL queries, stored procedures, and reports.
- Ensure database security, integrity, backup, and disaster recovery.
- Support business intelligence, analytics, and reporting initiatives.
Infrastructure & Cybersecurity
- Manage Windows Server environments and enterprise IT infrastructure.
- Maintain Active Directory, DNS, DHCP, VPN, and network security.
- Monitor system performance, uptime, and capacity planning.
- Implement and enforce cybersecurity policies and best practices.
- Manage backups, disaster recovery, and business continuity planning.
AI, Automation & Digital Transformation
- Identify opportunities to leverage AI and automation technologies.
- Implement workflow automation and process improvement initiatives.
- Support Power BI dashboards and business intelligence solutions.
- Contribute to digital transformation projects across the organization.
IT Operations & End User Support
- Manage employee IT requirements, hardware, software, and system access.
- Provision and maintain desktops, laptops, mobile devices, and peripherals.
- Support onboarding and offboarding processes.
- Troubleshoot technical issues and provide user training when required.
- Maintain IT asset inventories and lifecycle management processes.
Software, Licensing & Vendor Management
- Manage software licenses, subscriptions, renewals, and compliance.
- Administer company domains, hosting services, and digital platforms.
- Coordinate with software vendors and service providers.
- Evaluate and recommend technology solutions to improve business performance.
Project Management
- Lead IT and ERP projects from planning through implementation.
- Collaborate with management, business departments, vendors, and consultants.
- Support technology strategy development aligned with business objectives.
Qualifications & Experience
- Diploma/Degree in Information Technology, Computer Science, Information Systems, or a related field.
- 4+ years of experience in ERP administration, IT infrastructure, and systems support.
- Strong experience with Microsoft Dynamics ERP.
- Proficiency in Microsoft SQL Server, SQL development, and reporting.
- Experience with Windows Server administration and Active Directory.
- Strong understanding of networking, cybersecurity, and disaster recovery.
- Experience supporting end users and managing enterprise IT environments.
- Excellent problem solving, communication, and project management skills.
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