E-Commerce specialist - FMCG Distribution | Saudi Arabia
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Key skills for this role
About the Role
A leading FMCG Distribution company in Saudi Arabia is seeking a results-driven E-Commerce Specialist to manage and grow online sales channels for a portfolio of FMCG food brands. The role focuses on building relationships with key online platforms, achieving e-commerce sales targets, and increasing product visibility.
Key Skills for This Role
Responsibilities
- Manage and develop assigned e commerce accounts, ensuring strong business relationships and long term customer satisfaction
- Manage product listings, pricing, visibility, and content across all e commerce platforms
- Ensure compliance with brand guidelines, platform norms, and SEO best practices
- Prepare and execute account plans to increase sales volume, revenue, profitability, and market share
- Negotiate annual agreements, commercial terms, promotional plans, pricing, and visibility opportunities with key online retailers
- Achieve monthly, quarterly, and annual e commerce sales targets across assigned platforms
- Create and implement platform specific marketing calendars and development plans on a monthly/quarterly basis
- Execute promotions, discounts, bundles, and visibility campaigns as per brand calendars and platform schedules
- Ensure proper implementation of online promotions, digital activations, banners, and flash sales
- Coordinate with internal teams (Supply Chain, Logistics, Sales, and Marketing) to ensure smooth execution of e commerce plans and order fulfillment
- Own sales forecasting and demand planning for e commerce channels
- Ensure stock availability and flag risks related to out of stock or excess inventory
Requirements
- Bachelor's degree in Business Administration, Sales, Marketing, Digital Marketing, or a related field
- Minimum of 3–5 years of experience in e commerce, digital sales, or online account management, preferably within FMCG, food distribution, beverages, retail, or consumer goods
- Strong experience dealing with online marketplaces, e commerce platforms, or major retail accounts (e.g., Amazon, Noon, Carrefour UAE, Talabat, or similar)
- Proven track record of achieving e commerce sales targets and managing strategic online accounts
- Strong negotiation, communication, and relationship management skills
- Good understanding of e commerce sales planning, account management, online promotions, pricing, and customer development
- Ability to analyze sales data, identify opportunities, and prepare business reports
- Strong coordination skills with internal departments and external customers
- Proficiency in e commerce platforms, content management systems, and digital marketing tools
- Excellent knowledge of the Saudi and UAE e commerce market, especially the Jeddah and Western Region market, is a plus
- Familiarity with the FMCG distributor model and managing a portfolio of multiple brands is highly desirable
Full Job Posting
Overview
- We are looking for a results driven E Commerce Specialist to manage and grow the online sales channels for our portfolio of FMCG food brands.
- The role focuses on building strong relationships with key online platforms, achieving e commerce sales targets, increasing product visibility, and driving revenue growth across the distributor's brand portfolio in line with company objectives.
Key Accountabilities
- Manage and develop assigned e commerce accounts, ensuring strong business relationships and long term customer satisfaction.
- Manage product listings, pricing, visibility, and content across all e commerce platforms.
- Ensure compliance with brand guidelines, platform norms, and SEO best practices.
- Prepare and execute account plans to increase sales volume, revenue, profitability, and market share.
- Negotiate annual agreements, commercial terms, promotional plans, pricing, and visibility opportunities with key online retailers.
- Achieve monthly, quarterly, and annual e commerce sales targets across assigned platforms.
- Create and implement platform specific marketing calendars and development plans on a monthly/quarterly basis.
- Execute promotions, discounts, bundles, and visibility campaigns as per brand calendars and platform schedules.
- Ensure proper implementation of online promotions, digital activations, banners, and flash sales.
- Coordinate with internal teams (Supply Chain, Logistics, Sales, and Marketing) to ensure smooth execution of e commerce plans and order fulfillment.
- Own sales forecasting and demand planning for e commerce channels.
- Ensure stock availability and flag risks related to out of stock or excess inventory.
Knowledge, Skills, and Experience
- Bachelor's degree in Business Administration, Sales, Marketing, Digital Marketing, or a related field.
- Minimum of 3–5 years of experience in e commerce, digital sales, or online account management, preferably within FMCG, food distribution, beverages, retail, or consumer goods.
- Strong experience dealing with online marketplaces, e commerce platforms, or major retail accounts (e.g., Amazon, Noon, Carrefour UAE, Talabat, or similar).
- Proven track record of achieving e commerce sales targets and managing strategic online accounts.
- Strong negotiation, communication, and relationship management skills.
- Good understanding of e commerce sales planning, account management, online promotions, pricing, and customer development.
- Ability to analyze sales data, identify opportunities, and prepare business reports.
- Strong coordination skills with internal departments and external customers.
- Proficiency in e commerce platforms, content management systems, and digital marketing tools.
- Excellent knowledge of the Saudi and UAE e commerce market, especially the Jeddah and Western Region market, is a plus.
- Familiarity with the FMCG distributor model and managing a portfolio of multiple brands is highly desirable.
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