Doorman
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Key skills for this role
About the Role
The Ritz-Carlton is seeking a Doorman to greet and escort guests, assist with luggage, and provide transportation arrangements. The role requires a high school diploma, no prior experience, and the ability to stand for extended periods and lift up to 50 pounds.
Key Skills for This Role
Responsibilities
- Greet and escort guests to rooms
- Open doors and assist guests/visitors entering and leaving property
- Inform guests of property amenities, services, and hours of operation
- Transport guest luggage to and from guest rooms and/or designated bell area
- Assist guests/visitors in and out of vehicles, including loading/unloading luggage
- Supply guests with directions and arrange transportation
- Communicate parking procedures to guests/visitors
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, sit, or walk for an extended period of time
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
- Ability to move over sloping, uneven, or slippery surfaces as well as up and down stairs
Full Job Posting
Position Summary
- Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property.
Responsibilities
- Greet and escort guests to rooms.
- Open doors and assist guests/visitors entering and leaving property.
- Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
- Identify and explain room features to guests.
- Transport guest luggage to and from guest rooms and/or designated bell area.
- Assist with luggage storage and retrieval.
- Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
- Supply guests with directions.
- Arrange transportation for guests/visitors.
- Communicate parking procedures to guests/visitors.
- Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions.
- Maintain awareness of undesirable persons on property premises.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
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