Loss Prevention Officer
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Key skills for this role
About the Role
The Ritz-Carlton in Doha seeks a Loss Prevention Officer to patrol property, monitor security systems, respond to incidents, and ensure guest and employee safety. No prior experience required; high school diploma or equivalent needed.
Key Skills for This Role
Responsibilities
- Patrol all areas of the property; assist guests with room access.
- Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
- Lock property entrances when required.
- Conduct daily physical hazard inspections.
- Respond to accidents, contact EMS or administer first aid/CPR as required.
- Assist guests/employees during emergency situations.
- Complete incident reports to document all Security/Loss Prevention related incidents.
- Defuse guest/employee disturbances.
- Conduct investigations and gather evidence.
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, sit, or walk for extended periods
- Ability to lift and carry objects up to 50 pounds unassisted and up to 75 pounds with assistance
- Ability to move through narrow, confined, or elevated spaces
Full Job Posting
POSITION SUMMARY
- Patrol all areas of the property; assist guests with room access.
- Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
- Lock property entrances when required.
- Conduct daily physical hazard inspections.
- Respond to accidents, contact EMS or administer first aid/CPR as required.
- Assist guests/employees during emergency situations.
- Notify appropriate individuals in the event of accidents, attacks, or other incidents.
- Defuse guest/employee disturbances.
- Call for outside assistance if necessary.
- Complete incident reports to document all Security/Loss Prevention related incidents.
- Handle all interruptions and complaints.
- Resolve safety hazard situations.
Additional Responsibilities
- Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
- Report to scenes of vehicle accidents/thefts.
- Call for assistance using proper code responses.
- Complete a Loss Prevention shift summary/daily activity report.
- Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.
- Conduct investigations and gather evidence.
- Conduct interviews with relevant parties.
PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
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