Dock Hand
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Emirates Palace Mandarin Oriental is hiring a Dock Hand for its Marina team. The role involves providing customer service to marina users, ensuring safety, cleanliness, and assisting with berthing and boat handling.
Key Skills for This Role
Responsibilities
- Ensure the marina is clean and tidy
- Walk marina arms to check all customers’ boats are safe and secure
- Ensure the marina does not host any unwanted hazards that could cause harm to people and property
- Assist customers into and out of berths
- Provide an efficient service to members and guests
- Ensure all tasks are completed in accordance with the marina’s policy
- Ensure customers receive a clean and efficient rubbish and recycling service
- Assist in the berth allocations for casual and permanent customers
- Assist the Berth Master or Dock Master in towing boats to and from the marina
- Provide rescue, salvage and fire fighting service in conjunction with all waterfront staff
- Provide customers with a complimentary trolley service, and ensure all trolleys are clean and in good working order
- Conduct regular checks of safety equipment around the marina
Requirements
- Previous experience in the same role in luxury property, marina
- Excellent interpersonal and communication skills, problem solving, customer service and professional attitude
- Basic knowledge of dock operations and marine safety practices
- Ability to safely use hand tools and basic dock equipment
Full Job Posting
About The Job
- Based at the Emirates Palace Mandarin Oriental, Abu Dhabi within the Marina department, the Dock Hand is responsible for providing a high standard of customer service to marina users, as well as ensuring the marina environment is kept safe, clean and tidy.
Dock Hand Responsibilities
- Ensure the marina is clean and tidy
- Walk marina arms to check all customers’ boats are safe and secure
- Ensure the marina does not host any unwanted hazards that could cause harm to people and to property
- Assist customers into and out of berths etc.
- Provide an efficient service to members and guests
- Ensure all tasks are completed in accordance with the marina’s policy
- Ensure customers receive a clean and efficient rubbish and recycling service
- Assist in the berth allocations for casual and permanent customers
- Assist the Berth Master or Dock Master in towing boats to and from the marina
- Provide rescue, salvage and fire fighting service in conjunction with all waterfront staff
- Provide customers with a complimentary trolley service, and ensure all trolleys are clean and in good working order
- Conduct regular checks of safety equipment around the marina to ensure the equipment will work satisfactorily in an emergency
Qualifications
- Previous experience in the same role in luxury property, marina
- Excellent interpersonal and communication skills, problem solving, customer service and professional attitude
- Basic knowledge of dock operations and marine safety practices
- Ability to safely use hand tools and basic dock equipment
Our commitment to you
- Learning & Development: We craft unique learning and development programmes for various stages in your career.
- MOstay: Complimentary nights and attractive rates on rooms for you and your loved ones.
- Health & Colleague Wellness: A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Retirement Plans: Different retirement plans depending on the length of your service and your role.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Mandarin Oriental
Captain - Talea
Abu Dhabi, UAE
Emirates Palace Mandarin Oriental seeks a Captain to oversee restaurant operations, ensuring exceptional guest service and smooth dining experiences. The role involves supervising opening/closing duties, assisting with t
Telecommunications Agent
Abu Dhabi, UAE
Emirates Palace Mandarin Oriental seeks a Telecommunications Agent to handle incoming calls, take messages, and manage wake-up calls. The role requires previous luxury hotel experience and strong communication skills.
Front Desk Agent
Abu Dhabi, UAE
Emirates Palace Mandarin Oriental seeks a Front Desk Agent to check guests in/out, handle reservations, and provide exceptional service. The ideal candidate has previous luxury hotel experience and strong communication s
Concierge Agent
Abu Dhabi, UAE
Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Concierge Agent to join our Concierge team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect whi
Executive Assistant
Dubai, UAE
Mandarin Oriental Downtown, Dubai seeks an Executive Assistant to provide high-level administrative and operational support to the General Manager and Executive Office. The role requires at least 4 years of experience in
Hotel Manager
Dubai, UAE
Mandarin Oriental Jumeira, Dubai is looking for a Hotel Manager to lead day-to-day operations, ensuring exceptional guest experiences and operational excellence. The role requires 10+ years in 5-star hotels, 5 years in h
Sales Manager, UK & Americas
Dubai, UAE
Mandarin Oriental Jumeira, Dubai is looking for a Sales Manager to lead the development and growth of the UK and Americas market segments. The role involves managing travel agent and tour operator accounts, implementing
Sales Manager, UK & Americas
Dubai, UAE
Mandarin Oriental Jumeira, Dubai seeks a Sales Manager for UK & Americas markets to lead development and growth of assigned market segments and key accounts. The role requires a minimum of two years' experience in a seni
Captain - Talea
Abu Dhabi, UAE
Telecommunications Agent
Abu Dhabi, UAE
Front Desk Agent
Abu Dhabi, UAE
Concierge Agent
Abu Dhabi, UAE
Executive Assistant
Dubai, UAE
Hotel Manager
Dubai, UAE
Sales Manager, UK & Americas
Dubai, UAE
Sales Manager, UK & Americas
Dubai, UAE