Executive Assistant
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Key skills for this role
About the Role
Mandarin Oriental Downtown, Dubai seeks an Executive Assistant to provide high-level administrative and operational support to the General Manager and Executive Office. The role requires at least 4 years of experience in a similar role within luxury environments, strong organizational skills, and fluency in English.
Key Skills for This Role
Responsibilities
- Provide high level administrative support to the General Manager, including managing schedules, communications, reports, and executive office coordination
- Ensure efficient day to day operations of the Executive Office, acting as a key liaison for internal and external stakeholders
- Coordinate meetings, VIP engagements, and guest interactions with discretion and excellence
- Support cross functional collaboration and business initiatives
- Adhere strictly to all company policies, legal requirements, ethical standards, and operational guidelines
- Protect confidential information and ensure responsible use of systems, technology, and resources
Requirements
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field
- At least 4 years’ experience in a similar role within luxury or high end environments
- Proven track record of supporting senior executives or General Manager level leadership
- Strong knowledge of luxury service standards and hotel operations
- Excellent organizational, prioritization, and multitasking abilities
- Outstanding communication and interpersonal skills, with fluency in English
- Advanced Microsoft Office proficiency
- Arabic or additional languages considered advantageous
Full Job Posting
About the Hotel
- Mandarin Oriental Downtown, Dubai is located within Wasl Tower on Sheikh Zayed Road, offering an elevated expression of modern hospitality.
- The hotel features 259 guestrooms and suites, multiple dining concepts, a rooftop helipad, a two storey spa, landscaped rooftop pools, and versatile event spaces.
About the Job
- Based at the Mandarin Oriental Downtown, Dubai within the Executive Office, the Executive Assistant provides high level administrative and operational support to the General Manager and Executive Office.
- The role ensures efficient coordination, effective communication, and seamless day to day operations in line with luxury hospitality standards.
- Executive Assistant reports to the General Manager.
Key Responsibilities
- Adhere strictly to all company policies, legal requirements, ethical standards, and operational guidelines while maintaining professionalism and integrity.
- Protect confidential information and ensure responsible use of systems, technology, and resources at all times.
- Promote a positive, inclusive, and high performing workplace culture aligned with People & Culture strategies.
- Provide high level administrative support to the General Manager, including managing schedules, communications, reports, and executive office coordination.
- Ensure efficient day to day operations of the Executive Office, acting as a key liaison for internal and external stakeholders and supporting leadership activities.
- Coordinate meetings, VIP engagements, and guest interactions with discretion and excellence, while supporting cross functional collaboration and business initiatives.
Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field, with at least 4 years’ experience in a similar role within luxury or high end environments.
- Proven track record of supporting senior executives or General Manager level leadership, ideally within the UAE or GCC region.
- Strong knowledge of luxury service standards and hotel operations, with the ability to thrive in a fast paced, demanding environment.
- Excellent organizational, prioritization, and multitasking abilities, with flexibility to adapt working hours as needed.
- Outstanding communication and interpersonal skills, with fluency in English (Arabic or additional languages considered advantageous) and high cultural sensitivity.
- Advanced Microsoft Office proficiency, strong attention to detail, problem solving skills, and the ability to work independently while collaborating effectively with senior stakeholders.
Our Commitment to You
- Learning & Development: unique learning and development programmes for various stages in your career.
- MOstay: complimentary nights and attractive rates on rooms for you and your loved ones.
- Health & Colleague Wellness: a variety of health benefits and wellness programmes.
- Colleague Comfort and Convenience: comfortable accommodation, duty transportation, and duty meals.
- Competitive Salary and Benefits: competitive salary and attractive benefits package aligned with UAE industry standards.
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