Director Supply Chain
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Key skills for this role
About the Role
talabat is hiring a Director of Supply Chain to lead demand planning, inventory management, warehouse operations, and logistics for its grocery store tMart in Dubai. This senior leadership role requires expertise in supply chain optimization, forecasting, and team management.
Key Skills for This Role
Responsibilities
- Own end to end demand forecasting accuracy across all categories and channels
- Drive product availability as the primary business metric through optimized forecasting and replenishment strategies
- Manage inventory health and Days on Hand (DOH) targets across warehouses and stores
- Optimize stock allocation across stores and distribution centers
- Lead forecasting enhancement initiatives through advanced analytics, AI, and Intelligent Demand Planning (IDP) tools
- Balance service levels, inventory investment, and waste reduction to maximize profitability
- Own the design, optimization, and performance of the UAE supply chain network
- Optimize transportation flows, routes, network design, truck utilization, and contract structures
- Identify opportunities to reduce logistics costs while improving service levels and fill rates
- Lead warehouse and network optimization projects, incorporating automation and industry best practices
- Serve as the primary point of contact for warehouse and transportation 3PL partners
- Monitor and improve key contractual KPIs including On Time Delivery, Damage Rates, Service Compliance, Cost Efficiency
Requirements
- 8 17 years of experience in supply chain management
- Experience in demand planning and inventory management
- Experience in warehouse operations and logistics
- Leadership experience managing teams
- Proficiency in supply chain optimization and analytics
Full Job Posting
Job Overview
- We're looking for a Director Supply Chain to join the team and focus on growing our own Grocery Store tMart.
- This role is critical leadership role at the core of tMart UAE's business performance.
- This position owns both Demand Planning (DP) and Supply Chain (SC), ensuring seamless integration between forecasting, inventory management, warehouse operations, transportation, and network optimization.
Demand Planning & Inventory Management
- Own end to end demand forecasting accuracy across all categories and channels.
- Drive product availability as the primary business metric through optimized forecasting and replenishment strategies.
- Manage inventory health and Days on Hand (DOH) targets across warehouses and stores.
- Optimize stock allocation across stores and distribution centers.
- Lead forecasting enhancement initiatives through advanced analytics, AI, and Intelligent Demand Planning (IDP) tools.
- Balance service levels, inventory investment, and waste reduction to maximize profitability.
- Partner closely with Commercial, Operations, and Inventory teams to anticipate business needs and proactively plan capacity and stock requirements.
Supply Chain Network & Logistics
- Own the design, optimization, and performance of the UAE supply chain network.
- Optimize transportation flows, routes, network design, truck utilization, and contract structures.
- Identify opportunities to reduce logistics costs while improving service levels and fill rates.
- Lead warehouse and network optimization projects, incorporating automation and industry best practices.
- Proactively map and implement new operational flows and processes as the business scales.
Warehouse Operations & Inventory Accuracy
- Serve as the primary point of contact for warehouse and transportation 3PL partners.
- Monitor and improve key contractual KPIs including: On Time Delivery, Damage Rates, Service Compliance, Cost Efficiency.
- Maintain inventory accuracy targets through robust reconciliation processes between warehouse systems and operational platforms.
- Oversee cycle count programs and inventory controls across all distribution centers and across all tMart stores.
- Drive SOP compliance and continuous improvement initiatives across supply chain functions.
- Ensure optimal space utilization, stock positioning, and inventory valuation management.
Process Excellence & Business Transformation
- Develop, implement, and continuously improve SOPs across supply chain processes.
- Lead supply chain innovation initiatives leveraging technology, automation, and data driven decision making.
- Introduce external best practices to improve scalability, productivity, and operational efficiency.
- Build proactive planning capabilities that anticipate future business needs rather than reacting to operational challenges.
Leadership & Stakeholder Management
- Lead and develop Supply Chain and Distribution Center Teams.
- Build a high performing organization with clear accountability, ownership, and succession planning.
- Establish and deliver shared OKRs across functions.
- Lead executive level business reviews and strategic discussions with senior stakeholders and external partners.
- Drive cross functional collaboration to improve business outcomes rather than optimize individual functions in isolation.
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