Associate People Operations - 6 month contract
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Key skills for this role
About the Role
talabat seeks an Associate People Operations for a 6-month contract in Dubai to support onboarding, offboarding, and HR operations. Candidates need 3-5 years of UAE Mainland HR experience and knowledge of MOHRE processes and UAE labor law.
Key Skills for This Role
Responsibilities
- Support end to end onboarding including document collection, verification, and coordination with IT, Payroll, and Procurement
- Conduct pre boarding welcome calls to new joiners
- Maintain data accuracy in onboarding trackers, HR dashboards, and HRIS systems
- Coordinate government related formalities with PROs for UAE labor contracts, work permits, Emirates IDs, and medicals
- Activate benefits such as medical insurance, payroll, and company programs for new hires
- Execute structured offboarding including notice period compliance, asset collection, and termination documentation
- Coordinate with Payroll for final settlements including EOSB, leave encashments, and reimbursements
- Ensure compliance on exits by managing delisting from MOHRE, Immigration, and Insurance systems
- Respond to HR operational queries and provide policy based guidance
- Manage SIM card issuance and reconciliation
- Administer employee benefits including medical insurance, allowances, and wellness programs
- Provide accurate payroll inputs for new joiners, leavers, and compensation changes
Requirements
- Bachelor's degree in Business, Human Resources, or related field
- 3 5 years of experience in People Operations/HR roles within the UAE Mainland
- Solid understanding of MOHRE processes, UAE labor law, and compliance requirements
- Experience handling high volumes of onboarding/offboarding transactions in a fast paced environment
- Proficiency in HR systems, MS Office, and Google Workspace
- High attention to detail and commitment to accuracy
- Problem solving mindset with a focus on process improvement
- Ability to work under pressure while ensuring deadlines are met
- Culturally aware and adaptable to a diverse workforce
Full Job Posting
Job Description
- This role will take direction from the Line manager and any other team member assigned by the line manager or HOD.
Onboarding
- Support end to end onboarding – Support the complete onboarding process, including the collection, verification, and filing of required documents (passports, visas, educational certificates, etc.), while coordinating with IT, Payroll, and Procurement to ensure timely provisioning of laptops, system
- Conduct pre boarding welcome calls – Engage with new joiners before Day 1 to confirm documentation requirements, provide clarity on joining formalities, and address initial queries to ensure a smooth and confident start.
- Maintain data discipline – Ensure accuracy, completeness, and timeliness of data entries across onboarding trackers, HR dashboards, and HRIS systems, enabling leadership and stakeholders to make informed decisions.
- Coordinate government related formalities – Partner with PROs to manage issuance of UAE labor contracts, work permits, Emirates IDs, and medicals through MOHRE, ICP, and other relevant portals, ensuring compliance with statutory requirements.
- Activate benefits seamlessly – Ensure new hires are enrolled into medical insurance, payroll, and other company benefit programs promptly, minimizing delays and enhancing employee experience.
Offboarding
- Execute structured offboarding – Support the end to end exit process, including notice period compliance, collection of assets (laptops, phones, IDs), and preparation of termination documentation while ensuring employees have a respectful and professional exit experience.
- Coordinate with Payroll – Work closely with payroll to validate and process timely and accurate final settlements, including end of service benefits (EOSB), leave encashments, and reimbursements, aligned with UAE labor law.
- Ensure compliance on exits – Manage delisting of leavers from MOHRE, Immigration, and Insurance systems, as well as deactivation from company databases, reducing compliance risks and safeguarding company records.
General Duties
- Respond to queries effectively – Serve as the first point of contact for HR operational queries, providing accurate policy based guidance to employees, managers, and external stakeholders while ensuring issues are resolved promptly.
- Manage SIM card issuance – Coordinate the allocation, activation, and reconciliation of company SIM cards, ensuring proper record keeping and cost management.
- Administer employee benefits – Oversee benefit management processes (medical insurance, allowances, wellness programs, etc.) for all UAE employees, ensuring timely enrollment, renewals, and compliance.
- Provide accurate payroll inputs – Ensure Payroll receives correct and timely information on new joiners, leavers, monthly bank account details, and other compensation related inputs to prevent delays or errors.
- Organize and maintain records – Ensure all employee files (hardcopy and digital) are complete, compliant, and audit ready, aligned with UAE Mainland regulations and internal policies.
- Prepare reports and dashboards – Develop and maintain reports on key HR operations metrics (onboarding, offboarding, compliance, volumes, turnaround times) to support decision making and demonstrate operational effectiveness.
- Streamline recurring tasks – Review and simplify high volume, repetitive HR processes (e.g., document collection, data entry, benefits enrollment) by recommending and implementing efficiency improvements.
- Support audits and inspections – Prepare and present accurate documentation during internal audits, external inspections, and government reviews to ensure compliance with company policies and UAE labor law.
- Drive automation and digitization – Contribute to HR system enhancements, automation initiatives, and digitization projects, ensuring operational processes are lean, error free, and scalable.
Qualifications
- Bachelor’s degree in Business, Human Resources, or related field.
- 3–5 years of experience in People Operations/HR roles within the UAE Mainland.
- Solid understanding of MOHRE processes, UAE labor law, and compliance requirements.
- Experience handling high volumes of onboarding/offboarding transactions in a fast paced environment.
- Proficiency in HR systems, MS Office, and Google Workspace
Skills And Attributes
- High attention to detail and commitment to accuracy.
- Problem solving mindset with a focus on process improvement.
- Ability to work under pressure while ensuring deadlines are met.
- Culturally aware and adaptable to a diverse workforce.
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