Director of Hospitality – Hospitality & hotels | Saudi Arabia
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Key skills for this role
About the Role
A leading hospitality and hotel management company in Makkah is seeking a Director of Hospitality to develop plans and procedures for hospitality operations. The role requires overseeing daily operations, ensuring compliance with standards, and managing inventory.
Key Skills for This Role
Responsibilities
- Develop, establish, and coordinate operational plans and procedures for hospitality department staff
- Provide general oversight of hospitality teams' performance and ensure adherence to approved hospitality standards
- Monitor and evaluate the cleanliness of food and beverage preparation areas, ensuring compliance with hygiene and safety standards
- Oversee technical and periodic reports on operational challenges and propose appropriate solutions
- Review and assess inventory levels of raw materials required for food and beverage preparation
Requirements
- Diploma or Bachelor's degree in Hotel Management, Hospitality, or a related field
- Minimum of 15 years of experience in hospitality operations within the relevant functional scope
- Proven track record in managing large scale hospitality operations with multiple properties or high capacity facilities
- Strong knowledge of Hajj and Umrah operational cycles, seasonal demand fluctuations, and crowd management logistics
- Experience in leading and developing multicultural teams in a fast paced hospitality environment
- Expertise in quality assurance and continuous improvement methodologies within food and beverage services
- Strong understanding of health, safety, and food hygiene regulations (HACCP, ISO, or equivalent certifications)
- Excellent communication and stakeholder management skills
- Proficiency in hospitality management systems and ERP software (e.g., Oracle, SAP, Micros, or similar)
Full Job Posting
Role Overview
- The Director of Hospitality will develop plans and procedures for hospitality operations within the entity in alignment with operational plans and set objectives.
- Monitor all approved processes and ensure the availability of all technical and human resources to guarantee smooth daily operations with maximum efficiency and effectiveness.
Key Responsibilities
- Develop, establish, and coordinate operational plans and procedures for hospitality department staff
- Provide general oversight of hospitality teams' performance
- Monitor and evaluate cleanliness of food and beverage preparation areas
- Oversee technical and periodic reports on operational challenges
- Review and assess inventory levels of raw materials
Requirements
- Diploma or Bachelor's degree in Hotel Management, Hospitality, or a related field
- Minimum of 15 years of experience in hospitality operations
- Proven track record in managing large scale hospitality operations
- Strong knowledge of Hajj and Umrah operational cycles
- Experience in leading multicultural teams
- Expertise in quality assurance and continuous improvement
- Strong understanding of health, safety, and food hygiene regulations
- Excellent communication and stakeholder management skills
- Proficiency in hospitality management systems and ERP software
About the Company
- Leading company specializing in Hospitality and Hotel Management located in Makkah.
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