Direct Transport Sales - Air Lead
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Key skills for this role
About the Role
Maersk is seeking a Direct Transport Sales - Air Lead to manage an airfreight trade lane, acquire new customers, support local sales, and monitor trade lane performance. Requires air freight expertise, commercial skills, and UAE market experience.
Key Skills for This Role
Responsibilities
- Acquire new airfreight customers relevant to the specific trade lane
- Support local sales community to expand portfolio with existing customer base with lane expertise
- Plan and perform regular sales visits to develop business on the trade lane
- Maintain an overview of the customers business within the tradelane
- Identify and win opportunities relevant to Airfreight product direction setting
- Continuously monitor the trade lane performance and identify major competitors
- Provide management with trade lane reports, competitor activity/wins and statistics
- Work with Capacity/Campaign Manager to formalize commercial plans and ensure maximization of assets
- Actively monitor local NPS across customer portfolio and drive local initiatives to improve customer satisfaction
Requirements
- Air Freight expertise
- Commercial skills and sales experience
- Negotiation skills
- UAE Market Experience is mandatory
Full Job Posting
Role Overview
- To manage an airfreight trade lane between two geographies in accordance with agreed upon air freight lane. In addition, support local sales targets and develop local business relationship for new customers relevant to the trade lane community to grow the trade lane with the existing customer base.
Responsible for: Client Strategy and planning
- Acquire new airfreight customers relevant to the specific trade lane
- Support local sales community to expand portfolio with existing customer base with lane expertise
- Plan and perform regular sales visits to develop business on the trade lane.
Manage
- Maintain an overview of the customers business within the tradelane
- Identify and win opportunities relevant to Airfreight product direction setting
- Continuously monitor the trade lane performance and identify the major competitors on the trade lane.
- Provide management with trade lane reports, competitor activity/wins and statistics/measures on volumes/revenues, statistics of shipments, etc. Responsible for market intelligence.
Define and deliver changes to business targets based on market/asset view
- Work with the Capacity / Campaign Manager function to formalize the commercial plans and ensure maximization of assets
Customer satisfaction
- Actively monitor local NPS across customer portfolio and drive local initiatives to improve customer satisfaction
Accountable for
- Volume (KG)
- Revenue (USD)
- Profit (GP)
- Product development (based on customer feedback)
Key Interdependencies
- Internal Stakeholders: Sales support functions, Customer Service, Regional Product team, Area Local products
- External stakeholders: Local air carriers and logistics institutions, Customers
Critical competencies
- Air Freight expertise
- Commercial skills
- Sales
- Negotiation
- UAE Market Experience is mandatory.
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