Digital Product Delivery Manager (Mobile App)

The Role

Delivery Responsibilities

• Manage the product backlog and prioritise the roadmap with leadership input.
• Run sprint planning, stand-ups, reviews and retrospectives with engineering leads and the scrum team.
• Write user stories and acceptance criteria that engineering teams can deliver without ambiguity.
• Coordinate releases across mobile, web and supporting platforms, including internal and vendor dependencies.
• Partner with UX/UI designers to turn guest insights into shippable features.
• Track product performance using Firebase, GA4, Adobe, AppsFlyer or similar analytics tools.
• Manage app store submissions, release notes, versioning, bug triage and hotfix coordination.
• Keep stakeholders informed about shipping status, blockers and next steps.
• Bring the guest voice into product prioritisation decisions.

What You Bring

• 5-7 years of digital product experience, including at least 2-3 years on a consumer-facing mobile app.
• Formal Agile certification such as SAFe POPM, a PSM-equivalent, CSPO or PSPO.
• Strong practical knowledge of Agile/Scrum and regular product delivery.
• Working knowledge of Jira, Confluence, Figma and at least one mobile analytics platform.
• Understanding of app store processes, release management, versioning and mobile platform constraints.
• Ability to translate business needs into clear product requirements.
• Strong communication and stakeholder management skills.
• Bachelor's degree in a relevant field such as Computer Science, Business, Digital or Marketing.

Nice to Have

• Experience in travel, hospitality, entertainment, retail or destination businesses.
• Exposure to loyalty, ticketing, e-commerce or booking flows in a mobile context.
• Familiarity with A/B testing, personalisation tools or CDP platforms.
• Additional SAFe certifications such as SA, RTE or SPC.
• Arabic language skills.