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indeed

Desktop Engineer

Zapegg Tax Consultant
Dubai, UAE
Fulltime
Mid-Senior
3 months ago
engineeringdesignproject managementmaintenancequality controltechnical
Free

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Overview

Zapegg Tax Consultant is seeking a skilled and detail-oriented Desktop Engineer to join our IT support team in **Dubai**.

This role is ideal for a technically proficient professional who can ensure smooth functioning of desktop systems, provide timely technical support, and maintain IT infrastructure within a fast-paced consultancy environment.

Key Responsibilities

  • Install, configure, and maintain desktops, laptops, printers, and peripheral devices.
  • Provide technical support for hardware and software issues.
  • Troubleshoot system errors and resolve user-related IT problems.
  • Manage operating system installations, updates, and patches.
  • Configure and manage user accounts, email setups, and access permissions.
  • Ensure data backup and system security protocols are followed.
  • Maintain IT inventory and update asset management records.
  • Coordinate with network and system administrators for issue resolution.
  • Provide user training and support for IT tools and applications.

Requirements

  • Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • 2–4 years of experience in desktop support or IT helpdesk roles.
  • Strong knowledge of Windows operating systems and desktop troubleshooting.
  • Familiarity with hardware maintenance and software installations.
  • Experience with antivirus systems and data backup solutions.
  • Good problem-solving and analytical skills.
  • Strong communication and interpersonal abilities.

Skills & Competencies

  • Strong technical troubleshooting skills
  • Attention to detail and system accuracy
  • Ability to manage multiple support requests efficiently
  • High level of responsibility and data confidentiality
  • Ability to work independently and as part of a team
  • At Zapegg Tax Consultant, reliable IT support is essential for ensuring smooth daily operations.
  • This Desktop Engineer position in **Dubai** offers an excellent opportunity to grow your technical career while contributing to a professional and well-structured consultancy environment.

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